Relaxed and dedicated politics and media student searching for part-time work in the service industry while studying. Drive to provide great service and gain more useful skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bar and Floor Staff
Hoyts Cinemas Broadway
Glebe, NSW
12.2020 - 12.2022
Worked the POS system and took orders as first point of contact with customers.
Attended to further customer desires with table service during cinema sessions.
Prepared cocktails and other beverages throughout shifts including coffees.
Delivered drinks and food to customers during sessions.
Performed opening and closing shift duties - prepping, cleaning, etc.
Occasionally assisted with stocktake duties.
Worked event shifts held at the cinema for Hoyts corporate executives and other privately organised events.
Crew Trainer/Front of House Crew
McDonald's
Salamander Bay, NSW
02.2016 - 01.2020
Trained new employees in all areas of Front of House and Drive Thru service.
High volume taking of customer orders often in difficult situations.
Manned the McCafe station preparing coffees, sandwiches and other food items.
Consistent cleaning and maintaining of the dining room and outdoor areas.
Performed overnight shift duties during New Years Eve 2019.
Education
Bachelor of International Studies/Bachelor of Media (Screen And Sound Production) - Politics And International Relations
University of New South Wales
Kensington, NSW
12-2024
University Exchange Program - Political Science
Sciences-Po-Aix
Aix-en-Provence, France
01-2024
High School Diploma -
Tomaree High School
Salamander Bay, NSW
10-2018
Skills
Experience and love of making classic cocktails - two years bar experience
Care, urgency, and resilience in customer service - six years in the service industry
Team management and critical thinking skills - leadership roles in film production crews and service training, leadership roles in sports teams for 12 years
Client liaison skills - organising of meetings and primary communication with business start ups through university
Creativity and media skills - personal and academic screenwriting and short film production, video and sound, editing, etc
Confidence and public appearance - enjoyment delivering speeches and performing visual roles
Affiliations
Jan 2023-Jan 2024 - completed a year long university exchange in France studying at Sciences-Po, Aix-en-Provence.
Plans to become an 'Exchange Ambassador' (organisational role in conjunction with the exchange office) and member of the French Society at UNSW.
Well-traveled and culturally interested having visited 20+ countries.
Writer of short film scripts, poems, short stories and director of short films - two productions planned for 2024.
Created advertisements for medical start-up company DeepMeds in 2022.
Avid sportsman - boulderer and gym-goer with several years experience in soccer, karate, swimming, etc.
Engagement in photography - entered and won a photo competition during university exchange.
Deeply interested in music - played trumpet as part of an orchestra in youth with plans to attend classes this year.
Accomplishments
Current weighted average mark at UNSW of 80%.
Achieved an ATAR of 88.45.
Certification
RSA/RCG Certificate valid until 2025.
Quality Coffee Certificate from the McCafe Barista Training Academy.
Languages
French
Professional
References
Matthew Williams, Lux Coordinator Hoyts Broadway - mwilliams@hoyts.com.au, 0447982078
Emily Gallagher, Restaurant Manager Salamander Bay McDonald's - 0433511770
Melissa and Andrew Rosewarne - Owners and Operators, Melrose United Pty Ltd. - admin@melrose.united
Timeline
Bar and Floor Staff
Hoyts Cinemas Broadway
12.2020 - 12.2022
Crew Trainer/Front of House Crew
McDonald's
02.2016 - 01.2020
Bachelor of International Studies/Bachelor of Media (Screen And Sound Production) - Politics And International Relations
Assistant Location Manager – Second in Command 2IC at Hoyts Cinemas, BooragoonAssistant Location Manager – Second in Command 2IC at Hoyts Cinemas, Booragoon