Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carl Valencia

Quakers Hill,NSW

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position in Retail and Customer Service. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Venue Attendant

House Down Under
Rouse Hill, NSW
07.2023 - Current
  • Working as an attendant for a photo venue my role was to welcome all sorts of customers from kids, families, couples, seniors, disability groups, team building activities to class excursions and give them the most fun experience by helping them capture the best, memorable and surreal photos.
  • One of my responsibilities are that when greeting and welcoming customers I am to provide them instructions, standard rules to follow and give a tour of the venue.
  • Working in a team where we assist families, couples and elderly customers to take their photos and giving them directions on the best photo angles and poses.
  • Processed payments, tickets, bookings and refunds to maintain accurate records of daily sales transactions.
  • Maintained the venue making sure it is clean and presentable by vacuuming, mopping, dusting and taking out trash.
  • Helped decorate the venue in holiday occasions for example Halloween and Christmas.
  • Always attentive with the customers. maintained an approachable and service-oriented manner, creating a friendly, fun environment giving customers a positive and memorable experience
  • Opening the venue for the day, making sure it is presentable and that the card reader is online, checking bookings for the day and eventually closing the venue ready for the next day.
  • Have worked flexible hours, night, weekend, and holidays
  • Monitored security cameras throughout the venue.

Grill Cook

MAD MEX
10.2021 - 07.2023
  • My main role as a Luchadore is to prepare fresh, healthy & authentic Mexican food and deliver it with a smile & great customer service.
  • Season and cook food according to recipes.
  • Followed proper handling and sanitation procedures fo comply with food safety standards and protocols.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
  • Maintained clean, trash-free workspaces to maximize productivity and safety
  • Substitute for or assist other cooks, helped other team members in the cash register and counter during emergencies or rush periods
  • Train new staff in the kitchen
  • Maintained composure and work quality while under stress.
  • Lifted and carried heavy materials.
  • Cleaned the kitchen when closing every night by mopping, cleaning walls, washing dishes and making sure everything is turned off for the night.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
  • Carried out day-day-day duties accurately and efficiently
  • Worked flexible hours, night, weekend, and holiday shifts.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Maintained excellent attendance record, consistently arriving to work on time.

Kitchen Hand

TAFE Hospitality NSW VET Course
03.2020 - 04.2020
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Learned other teammates' work tasks to train as backup.
  • Lifted and carried heavy materials.
  • Adhered to procedures in preparing food items.

Education

Completed SIR30216 Certificate III Retail 30/06/23
NSW TarGet Training Chatswood

Completed Certificate II Hospitality 12/2021
NSW TAFE

High School Diploma 12/2021
Northmead Creative And Performing Arts High School

Ongoing Foundation Studies Nursing 05/15/2025
Blacktown, NSW Australian Catholic University ACU

Completed Tafe General Education For Adults 05/23
Gippsland

Skills

  • Excellent customer service skills with an emphasis on high levels of communication
  • Ability to work quickly and perform multiple tasks simultaneously
  • Flexible & Adaptable
  • Stickler for health and safety - clean and safe!
  • Ability to stay calm under pressure
  • Fast learner

Timeline

Venue Attendant

House Down Under
07.2023 - Current

Grill Cook

MAD MEX
10.2021 - 07.2023

Kitchen Hand

TAFE Hospitality NSW VET Course
03.2020 - 04.2020

Completed SIR30216 Certificate III Retail 30/06/23

Completed Certificate II Hospitality 12/2021

High School Diploma 12/2021

Ongoing Foundation Studies Nursing 05/15/2025

Completed Tafe General Education For Adults 05/23

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Carl Valencia