Summary
Overview
Work History
Education
Skills
Helping people
Timeline
Generic

Carla Chacon

Melbourne,VIC

Summary

Versatile Restaurant Waitress ready to serve discerning customers in high-end dining rooms. Specializes in delivering sophisticated cuisine and exclusive beverages. Talented at pleasing demanding customers and earning return patronage from picky clients.

Motivated aitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

13
13
years of professional experience

Work History

Restaurant Waitress

Kpuli Restaurant
09.2010 - 09.2023
  • Atención al cliente
  • darles la opción de platos a la carta.
  • atenderles de buena manera.
  • Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
  • Completed credit payments via card processing systems.
  • Operated POS systems to cash out customer checks and complete order transactions.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Cashier

Favorita Cororporate
10.2015 - 12.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register to record transactions accurately and efficiently.

Education

Bachelor of Science - Psychology

San Francisco University
Ecuador, UIO
12.2019

Skills

  • High-Volume Dining
  • Customer Preferences
  • Restaurant Operation
  • Guest Satisfaction
  • Order Documentation
  • Menu Memorization and Presentation
  • Servsafe Certified
  • Customer Experience Management
  • Collaborative Relationships
  • Service Quality
  • Brand Loyalty

Helping people

I love to help people in what ever they need, for example if they need a dish recommend. 

Timeline

Cashier

Favorita Cororporate
10.2015 - 12.2015

Restaurant Waitress

Kpuli Restaurant
09.2010 - 09.2023

Bachelor of Science - Psychology

San Francisco University

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Carla Chacon