Accomplished and energetic professional, with over 20 years’ experience in reception and administrative support. Solid reputation for exceptional interpersonal skills, presentation and customer service, merged with quality office administration.
Overview
13
13
years of professional experience
Work History
Medical Receptionist
Chiropractic Care North QLD
12.2014 - 12.2018
Open/close clinics and set up rooms
Appointment booking and client management
Daily reconciliations, reporting, cash management and banking
Database management
Stocktake and product orders.
Medical Receptionist
Spine Align Chiropractic
12.2014 - 12.2018
Open/close clinics and set up rooms
Appointment booking and client management
Daily reconciliations, reporting, cash management and banking
Database management
Stocktake and product orders.
Medical Receptionist
The House of Healing | Bamboo Day Spa Adelaide
12.2014 - 12.2018
Open/close clinics and set up rooms
Appointment booking and client management
Daily reconciliations, reporting, cash management and banking
Database management
Stocktake and product orders.
Barista/Waitress
Yum & Co Café |Nest Café Bar Bistro
05.2014 - 05.2015
Open/close
Coffee making, food preparation, waitressing
Daily cash management, reporting and banking
Stocktake and product orders.
Barista/Waitress
College Park Deli
05.2014 - 05.2015
Open/close
Coffee making, food preparation, waitressing
Daily cash management, reporting and banking
Stocktake and product orders.
Administrative Temp
Hindmash Plumbing – Corporate Reception support
06.2013 - 05.2014
Administrative Temp
DTZ Australia – Corporate Reception support
06.2013 - 05.2014
Administrative Temp
Sinclair Knight Merz – Corporate Reception support
06.2013 - 05.2014
Administration Officer
SMEC Australia Pty Ltd
12.2011 - 05.2013
First point of contact for SMEC; greet visitors and maintain visitor register; direct incoming calls; incoming/outgoing mail; couriers and management of office resource booking system
Travel and accommodation bookings and reconciliations; meeting arrangements; minute taking, catering; organisation of social activities
Compilation and production of proposals, expressions of interest and monthly regional performance reports; liaising with clients and contractors; building and maintaining relationships with clients and managerial staff
Ordering and monitoring of office equipment and supplies; maintaining administration records and registers including SMEC’s Business Management System (BMS), quality standards and OH&S procedures
Providing assistance to the Financial Coordinator as required, including: opportunity and project set up, timesheet management, monthly invoicing, weekly/monthly report generation.
Receptionist – Contract Role
Chasecrown Pty Ltd
07.2011 - 12.2011
Assisting the Director with internal project review/auditing; accounts payable and receivable; general reception and administration duties as required.
Administrative Temp
Hansen Yuncken – Corporate Reception support
03.2011 - 06.2011
Administrative Temp
SAAB Systems Australia – Corporate Reception support
03.2011 - 06.2011
Administrative Temp
Hames Sharley – Corporate Reception support
03.2011 - 06.2011
Personal Assistant – Contract Role
Oracon Pty Ltd
10.2010 - 03.2011
Diary management; travel arrangements and minute taking; data entry and database management
Accounts payable and receivable; general administrative procedures as required.
Receptionist/Personal Assistant
Tridente Architects Pty Ltd
01.2007 - 09.2010
Preparation of architectural specifications, contracts, project and award submissions; maintaining the general filing system and filing correspondence
Updating and maintaining job list and contact directory; ensuring compliance to quality assurance procedures and updating manuals and standards
Handling of petty cash, accounts payable/receivable, banking and generating end of month accounts; maintaining an inventory of office supplies and monitoring the use of supplies and equipment
Providing personal assistant services to Directors, services including, diary management, travel coordination, preparation of correspondence, typing of minutes and general project support tasks.
Sales Processing Supervisor
Zamel’s Pty Ltd – Finance Department
08.2006 - 12.2006
Overseeing the Sales Processing department and providing reception support; sorting and distribution of department mail; fielding incoming enquiries
Liaising with store managers Australia-wide; new store set up and distribution of transaction processing equipment, fraudulent transactions and reimbursements
Daily reconciliation and monitoring of store’s banking; sorting/archiving of transaction receipts, weekly and monthly financial report distribution to store managers and company directors.
Administrative Assistant
Coffey Environments Pty Ltd
07.2005 - 08.2006
General reception duties
Word processing and secretarial support to staff/preparation of reports
Maintaining the general filing system
Assisting accounts payable and receivable
Stationary inventory and ordering
Arranging local and interstate couriers
Travel and accommodation arrangements for staff.
Education
Certificate IV in Accounting And Bookkeeping -
Tafe Queensland
Townsville, QLD
02.2023
Certificate IV in Property Services (Real Estate) -
Complete Property Training
Caloundra, QLD
11.2019
Diploma of Life Coaching -
The Coaching Institute
Melbourne, VIC
11.2012
Certified Practitioner of Neuro-Linguistic Programming -
The Coaching Institute
Melbourne, VIC
01.2013
Skills
Accomplished and energetic professional, with 10 years’ experience in administrative support
Exceptional interpersonal and communication skills
Excellent administrative and organisational skills
High computer literacy with advanced proficiency with Microsoft Office suite
Co-operative and flexible work style
Professional delivery and appearance
Honest, trustworthy, demonstrating sound work ethic
Willingness to learn new skills and acquire new knowledge
Relevant Experience
Medical Receptionist Roles, 12/01/14, 12/01/18, Mundingburra, QLD, Henley Beach, SA, Dulwich, SA, Open/close clinics and set up rooms, Appointment booking and client management, Daily reconciliations, reporting, cash management and banking, Database management, Stocktake and product orders
Barista/Waitress, 05/01/14, 05/01/15, Walkerville, SA, College Park, SA, Open/close, Coffee making, food preparation, waitressing, Daily cash management, reporting and banking, Stocktake and product orders
Administrative Temp, 06/01/13, 05/01/14, Hindmash Plumbing – Corporate Reception support [HAYS], DTZ Australia – Corporate Reception support [HAYS], Sinclair Knight Merz – Corporate Reception support [HAYS]
Administration Officer, 12/01/11, 05/01/13, First point of contact for SMEC; greet visitors and maintain visitor register; direct incoming calls; incoming/outgoing mail; couriers and management of office resource booking system., Travel and accommodation bookings and reconciliations; meeting arrangements; minute taking, catering; organisation of social activities., Compilation and production of proposals, expressions of interest and monthly regional performance reports; liaising with clients and contractors; building and maintaining relationships with clients and managerial staff., Ordering and monitoring of office equipment and supplies; maintaining administration records and registers including SMEC’s Business Management System (BMS), quality standards and OH&S procedures., Providing assistance to the Financial Coordinator as required, including: opportunity and project set up, timesheet management, monthly invoicing, weekly/monthly report generation.
Receptionist – Contract Role, 07/01/11, 12/01/11, Assisting the Director with internal project review/auditing; accounts payable and receivable; general reception and administration duties as required.
Administrative Temp, 03/01/11, 06/01/11, Hansen Yuncken – Corporate Reception support [HAYS], SAAB Systems Australia – Corporate Reception support [HAYS], Hames Sharley – Corporate Reception support [Pursuit People Solutions]
Personal Assistant – Contract Role, 10/01/10, 03/01/11, Diary management; travel arrangements and minute taking; data entry and database management., Accounts payable and receivable; general administrative procedures as required.
Receptionist/Personal Assistant, 01/01/07, 09/01/10, Preparation of architectural specifications, contracts, project and award submissions; maintaining the general filing system and filing correspondence., Updating and maintaining job list and contact directory; ensuring compliance to quality assurance procedures and updating manuals and standards., Handling of petty cash, accounts payable/receivable, banking and generating end of month accounts; maintaining an inventory of office supplies and monitoring the use of supplies and equipment., Providing personal assistant services to Directors, services including, diary management, travel coordination, preparation of correspondence, typing of minutes and general project support tasks.
Sales Processing Supervisor, 08/01/06, 12/01/06, Overseeing the Sales Processing department and providing reception support; sorting and distribution of department mail; fielding incoming enquiries., Liaising with store managers Australia-wide; new store set up and distribution of transaction processing equipment, fraudulent transactions and reimbursements., Daily reconciliation and monitoring of store’s banking; sorting/archiving of transaction receipts, weekly and monthly financial report distribution to store managers and company directors.
Administrative Assistant, 07/01/05, 08/01/06, General reception duties, Word processing and secretarial support to staff/preparation of reports, Maintaining the general filing system, Assisting accounts payable and receivable, Stationary inventory and ordering, Arranging local and interstate couriers, Travel and accommodation arrangements for staff