Summary
Overview
Work History
Education
Skills
Relevant Experience
References
Timeline
Generic

Carla Gasparin

ALLIGATOR CREEK,QLD

Summary

Accomplished and energetic professional, with over 20 years’ experience in reception and administrative support. Solid reputation for exceptional interpersonal skills, presentation and customer service, merged with quality office administration.

Overview

13
13
years of professional experience

Work History

Medical Receptionist

Chiropractic Care North QLD
12.2014 - 12.2018
  • Open/close clinics and set up rooms
  • Appointment booking and client management
  • Daily reconciliations, reporting, cash management and banking
  • Database management
  • Stocktake and product orders.

Medical Receptionist

Spine Align Chiropractic
12.2014 - 12.2018
  • Open/close clinics and set up rooms
  • Appointment booking and client management
  • Daily reconciliations, reporting, cash management and banking
  • Database management
  • Stocktake and product orders.

Medical Receptionist

The House of Healing | Bamboo Day Spa Adelaide
12.2014 - 12.2018
  • Open/close clinics and set up rooms
  • Appointment booking and client management
  • Daily reconciliations, reporting, cash management and banking
  • Database management
  • Stocktake and product orders.

Barista/Waitress

Yum & Co Café |Nest Café Bar Bistro
05.2014 - 05.2015
  • Open/close
  • Coffee making, food preparation, waitressing
  • Daily cash management, reporting and banking
  • Stocktake and product orders.

Barista/Waitress

College Park Deli
05.2014 - 05.2015
  • Open/close
  • Coffee making, food preparation, waitressing
  • Daily cash management, reporting and banking
  • Stocktake and product orders.

Administrative Temp

Hindmash Plumbing – Corporate Reception support
06.2013 - 05.2014

Administrative Temp

DTZ Australia – Corporate Reception support
06.2013 - 05.2014

Administrative Temp

Sinclair Knight Merz – Corporate Reception support
06.2013 - 05.2014

Administration Officer

SMEC Australia Pty Ltd
12.2011 - 05.2013
  • First point of contact for SMEC; greet visitors and maintain visitor register; direct incoming calls; incoming/outgoing mail; couriers and management of office resource booking system
  • Travel and accommodation bookings and reconciliations; meeting arrangements; minute taking, catering; organisation of social activities
  • Compilation and production of proposals, expressions of interest and monthly regional performance reports; liaising with clients and contractors; building and maintaining relationships with clients and managerial staff
  • Ordering and monitoring of office equipment and supplies; maintaining administration records and registers including SMEC’s Business Management System (BMS), quality standards and OH&S procedures
  • Providing assistance to the Financial Coordinator as required, including: opportunity and project set up, timesheet management, monthly invoicing, weekly/monthly report generation.

Receptionist – Contract Role

Chasecrown Pty Ltd
07.2011 - 12.2011
  • Assisting the Director with internal project review/auditing; accounts payable and receivable; general reception and administration duties as required.

Administrative Temp

Hansen Yuncken – Corporate Reception support
03.2011 - 06.2011

Administrative Temp

SAAB Systems Australia – Corporate Reception support
03.2011 - 06.2011

Administrative Temp

Hames Sharley – Corporate Reception support
03.2011 - 06.2011

Personal Assistant – Contract Role

Oracon Pty Ltd
10.2010 - 03.2011
  • Diary management; travel arrangements and minute taking; data entry and database management
  • Accounts payable and receivable; general administrative procedures as required.

Receptionist/Personal Assistant

Tridente Architects Pty Ltd
01.2007 - 09.2010
  • Preparation of architectural specifications, contracts, project and award submissions; maintaining the general filing system and filing correspondence
  • Updating and maintaining job list and contact directory; ensuring compliance to quality assurance procedures and updating manuals and standards
  • Handling of petty cash, accounts payable/receivable, banking and generating end of month accounts; maintaining an inventory of office supplies and monitoring the use of supplies and equipment
  • Providing personal assistant services to Directors, services including, diary management, travel coordination, preparation of correspondence, typing of minutes and general project support tasks.

Sales Processing Supervisor

Zamel’s Pty Ltd – Finance Department
08.2006 - 12.2006
  • Overseeing the Sales Processing department and providing reception support; sorting and distribution of department mail; fielding incoming enquiries
  • Liaising with store managers Australia-wide; new store set up and distribution of transaction processing equipment, fraudulent transactions and reimbursements
  • Daily reconciliation and monitoring of store’s banking; sorting/archiving of transaction receipts, weekly and monthly financial report distribution to store managers and company directors.

Administrative Assistant

Coffey Environments Pty Ltd
07.2005 - 08.2006
  • General reception duties
  • Word processing and secretarial support to staff/preparation of reports
  • Maintaining the general filing system
  • Assisting accounts payable and receivable
  • Stationary inventory and ordering
  • Arranging local and interstate couriers
  • Travel and accommodation arrangements for staff.

Education

Certificate IV in Accounting And Bookkeeping -

Tafe Queensland
Townsville, QLD
02.2023

Certificate IV in Property Services (Real Estate) -

Complete Property Training
Caloundra, QLD
11.2019

Diploma of Life Coaching -

The Coaching Institute
Melbourne, VIC
11.2012

Certified Practitioner of Neuro-Linguistic Programming -

The Coaching Institute
Melbourne, VIC
01.2013

Skills

  • Accomplished and energetic professional, with 10 years’ experience in administrative support
  • Exceptional interpersonal and communication skills
  • Excellent administrative and organisational skills
  • High computer literacy with advanced proficiency with Microsoft Office suite
  • Co-operative and flexible work style
  • Professional delivery and appearance
  • Honest, trustworthy, demonstrating sound work ethic
  • Willingness to learn new skills and acquire new knowledge

Relevant Experience

  • Medical Receptionist Roles, 12/01/14, 12/01/18, Mundingburra, QLD, Henley Beach, SA, Dulwich, SA, Open/close clinics and set up rooms, Appointment booking and client management, Daily reconciliations, reporting, cash management and banking, Database management, Stocktake and product orders
  • Barista/Waitress, 05/01/14, 05/01/15, Walkerville, SA, College Park, SA, Open/close, Coffee making, food preparation, waitressing, Daily cash management, reporting and banking, Stocktake and product orders
  • Administrative Temp, 06/01/13, 05/01/14, Hindmash Plumbing – Corporate Reception support [HAYS], DTZ Australia – Corporate Reception support [HAYS], Sinclair Knight Merz – Corporate Reception support [HAYS]
  • Administration Officer, 12/01/11, 05/01/13, First point of contact for SMEC; greet visitors and maintain visitor register; direct incoming calls; incoming/outgoing mail; couriers and management of office resource booking system., Travel and accommodation bookings and reconciliations; meeting arrangements; minute taking, catering; organisation of social activities., Compilation and production of proposals, expressions of interest and monthly regional performance reports; liaising with clients and contractors; building and maintaining relationships with clients and managerial staff., Ordering and monitoring of office equipment and supplies; maintaining administration records and registers including SMEC’s Business Management System (BMS), quality standards and OH&S procedures., Providing assistance to the Financial Coordinator as required, including: opportunity and project set up, timesheet management, monthly invoicing, weekly/monthly report generation.
  • Receptionist – Contract Role, 07/01/11, 12/01/11, Assisting the Director with internal project review/auditing; accounts payable and receivable; general reception and administration duties as required.
  • Administrative Temp, 03/01/11, 06/01/11, Hansen Yuncken – Corporate Reception support [HAYS], SAAB Systems Australia – Corporate Reception support [HAYS], Hames Sharley – Corporate Reception support [Pursuit People Solutions]
  • Personal Assistant – Contract Role, 10/01/10, 03/01/11, Diary management; travel arrangements and minute taking; data entry and database management., Accounts payable and receivable; general administrative procedures as required.
  • Receptionist/Personal Assistant, 01/01/07, 09/01/10, Preparation of architectural specifications, contracts, project and award submissions; maintaining the general filing system and filing correspondence., Updating and maintaining job list and contact directory; ensuring compliance to quality assurance procedures and updating manuals and standards., Handling of petty cash, accounts payable/receivable, banking and generating end of month accounts; maintaining an inventory of office supplies and monitoring the use of supplies and equipment., Providing personal assistant services to Directors, services including, diary management, travel coordination, preparation of correspondence, typing of minutes and general project support tasks.
  • Sales Processing Supervisor, 08/01/06, 12/01/06, Overseeing the Sales Processing department and providing reception support; sorting and distribution of department mail; fielding incoming enquiries., Liaising with store managers Australia-wide; new store set up and distribution of transaction processing equipment, fraudulent transactions and reimbursements., Daily reconciliation and monitoring of store’s banking; sorting/archiving of transaction receipts, weekly and monthly financial report distribution to store managers and company directors.
  • Administrative Assistant, 07/01/05, 08/01/06, General reception duties, Word processing and secretarial support to staff/preparation of reports, Maintaining the general filing system, Assisting accounts payable and receivable, Stationary inventory and ordering, Arranging local and interstate couriers, Travel and accommodation arrangements for staff

References

  • Jeanette Bandiera, 0419 555 515, Spa Manager, Bamboo Day Spa Adelaide
  • Alicia Cirillo, 08 8403 8300, HR/QHSE Manager, Hindmarsh Plumbing Pty Ltd
  • Coral Osborn, 08 8225 9826, Office Manager, SMEC Australia Pty Ltd

Timeline

Medical Receptionist

Chiropractic Care North QLD
12.2014 - 12.2018

Medical Receptionist

Spine Align Chiropractic
12.2014 - 12.2018

Medical Receptionist

The House of Healing | Bamboo Day Spa Adelaide
12.2014 - 12.2018

Barista/Waitress

Yum & Co Café |Nest Café Bar Bistro
05.2014 - 05.2015

Barista/Waitress

College Park Deli
05.2014 - 05.2015

Administrative Temp

Hindmash Plumbing – Corporate Reception support
06.2013 - 05.2014

Administrative Temp

DTZ Australia – Corporate Reception support
06.2013 - 05.2014

Administrative Temp

Sinclair Knight Merz – Corporate Reception support
06.2013 - 05.2014

Administration Officer

SMEC Australia Pty Ltd
12.2011 - 05.2013

Receptionist – Contract Role

Chasecrown Pty Ltd
07.2011 - 12.2011

Administrative Temp

Hansen Yuncken – Corporate Reception support
03.2011 - 06.2011

Administrative Temp

SAAB Systems Australia – Corporate Reception support
03.2011 - 06.2011

Administrative Temp

Hames Sharley – Corporate Reception support
03.2011 - 06.2011

Personal Assistant – Contract Role

Oracon Pty Ltd
10.2010 - 03.2011

Receptionist/Personal Assistant

Tridente Architects Pty Ltd
01.2007 - 09.2010

Sales Processing Supervisor

Zamel’s Pty Ltd – Finance Department
08.2006 - 12.2006

Administrative Assistant

Coffey Environments Pty Ltd
07.2005 - 08.2006

Certificate IV in Accounting And Bookkeeping -

Tafe Queensland

Certificate IV in Property Services (Real Estate) -

Complete Property Training

Diploma of Life Coaching -

The Coaching Institute

Certified Practitioner of Neuro-Linguistic Programming -

The Coaching Institute
Carla Gasparin