Summary
Overview
Work History
Education
Skills
Timeline
Generic

CARLA James

Casino,NSW

Summary

Dedicated Supervisor with 5 years of experience utilizing limited labor and material resources. Proficient and forward-thinking professional, well versed in setting goals in line with company's vision. Possess in-depth experience monitoring production processes and creating strategies to enhance productivity.

Overview

33
33
years of professional experience

Work History

Supervisor of Factory Operations

New World Foods
Casino, NSW
03.2019 - Current
  • Created and implemented strategies for improving operational efficiency and accuracy.
  • Implemented policies and standard operating procedures for continuous improvement.
  • Supervised ongoing daily production phases.
  • Improved employee performance with comprehensive training programs tailored to individual skillsets and job requirements.
  • Enhanced workplace safety, implementing strict protocols and conducting regular inspections to minimize accidents.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.
  • Troubleshot equipment to reduce service calls and downtime.
  • Implemented lean manufacturing principles for a more streamlined workflow, leading to improved operational efficiency.
  • Led productive, motivated and loyal manufacturing team and generated factory-wide customer focus and pride in workmanship.
  • Established clear lines of responsibility among staff members by clearly defining roles and expectations, resulting in increased accountability and performance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Organized and detail-oriented with a strong work ethic.
  • Self-motivated, with a strong sense of personal responsibility.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Skilled at working independently and collaboratively in a team environment.

Food Processor

Mariani's And Co (New World Foods)
Casino, NSW
02.1998 - Current
  • Work well as a team as well as independently
  • Streamlined food processing procedures for increased efficiency and reduced waste.
  • Built and packed boxes for shipment.
  • Kept work areas neat, clean, and properly sanitized.
  • Contributed to company growth by meeting or exceeding production goals on a regular basis.
  • Maintained high safety standards with routine equipment checks and proper handling techniques.
  • Ensured compliance with food safety regulations by consistently adhering to sanitation guidelines and maintaining a clean work environment.
  • Served as an integral member of the team during peak periods, providing support where needed to ensure smooth operations and maintain high levels of productivity.
  • Contributed to a positive work culture by maintaining open lines of communication with colleagues, sharing knowledge and expertise, and collaborating on projects for the betterment of the organization.
  • Enhanced product quality by conducting regular inspections and identifying areas for improvement.
  • Day Cleaner

Retail Sales Assistant

Zero 5 Fashion
Casino, NSW
02.2006 - 02.2008
  • Improved store appearance with effective merchandising and creative displays.
  • Built strong relationships with customers, resulting in repeat business and referrals.
  • Maintained clean, organized store environment for an inviting shopping experience for customers.
  • Greeted customers and helped with product questions,

selections, and purchases.

  • Participate in stock take.
  • Customer first mentality, friendly service.

Windara Food Van Delivery Driver

Windara
Casino, NSW
01.2002 - 01.2004
  • Food preparation
  • Friendly customer service
  • cleanliness and sanitisation of food handling
  • Ability to maintain an organised routine during the day to ensure to reach customers on time
  • home deliveries to the elderly
  • stock control and ordering
  • money tallying

Waitress/Kitchenhand

Fairways Restaurant
Casino, NSW
01.2000 - 01.2001
  • Food preparation
  • Friendly customer service
  • Waiting on tables in a timely friendly manner
  • Cash handling
  • Keeping a clean sanitised work enviroment

Sales Assistant

Fashion Revolution
Casino, NSW
01.1999 - 01.2000
  • Friendly customer service
  • Merchandising and stock control
  • Assisting in ordering
  • Cash handling
  • Store cleanliness

Nail Technician

Johnson Beauty World
Casino, NSW
10.1998 - 01.1999
  • Established strong client relationships through exceptional customer service and communication skills.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
  • Application of Acrylic nail on clientelle

Kitchen Hand/Wait Person

Lake Grace Road House
Lake Grace, WA
04.1998 - 10.1998
  • Friendly customer service
  • waitressing
  • Food preparation
  • Kitchen hand
  • Cash handling
  • maintaining a hygienically clean work environment

Sales Assistant

Country Pastimes/ Bakehouse
Casino, NSW
01.1997 - 01.1998
  • Food preparation and cooking
  • Friendly customer service
  • Money handling
  • cleanliness and Hygiene of store
  • Craft hand
  • Merchandising
  • stoke control and ordering

Sales Assistant

Kwong Sings
Casino, NSW
10.1995 - 03.1997
  • Friendly customer service
  • Fitting shoes to customers needs
  • Assisting of ordering
  • Window displays and merchandising
  • Cash handling
  • Handling accounts

Shop Assistant

Civic Video
Casino, NSW
01.1995 - 01.1997
  • Friendly customer service
  • Cash handling
  • store cleanliness

Shop Assistant

Golden Chicken
Casino, NSW
01.1992 - 01.1995
  • Food preparation and cooking
  • Friendly customer service
  • Shop cleanliness

Education

High School Diploma -

St Marys Higher School
Casino, NSW
12.1994

Skills

  • Health and safety conscious
  • Employee Training
  • Machine Operation
  • Mentoring and training
  • Retail experience
  • Retail transactions
  • Retail merchandising strategies
  • Stocking Supplies and Retail Products

Timeline

Supervisor of Factory Operations

New World Foods
03.2019 - Current

Retail Sales Assistant

Zero 5 Fashion
02.2006 - 02.2008

Windara Food Van Delivery Driver

Windara
01.2002 - 01.2004

Waitress/Kitchenhand

Fairways Restaurant
01.2000 - 01.2001

Sales Assistant

Fashion Revolution
01.1999 - 01.2000

Nail Technician

Johnson Beauty World
10.1998 - 01.1999

Kitchen Hand/Wait Person

Lake Grace Road House
04.1998 - 10.1998

Food Processor

Mariani's And Co (New World Foods)
02.1998 - Current

Sales Assistant

Country Pastimes/ Bakehouse
01.1997 - 01.1998

Sales Assistant

Kwong Sings
10.1995 - 03.1997

Shop Assistant

Civic Video
01.1995 - 01.1997

Shop Assistant

Golden Chicken
01.1992 - 01.1995

High School Diploma -

St Marys Higher School
CARLA James