Carla Medway
Sydney,NSW
Summary
Offering excellent project management, multi-tasking and communication skills to coordinate multiple, concurrent projects with competing demands. Makes sound decisions in high-pressure settings and utilize analytical problem-solving skills to troubleshoot and resolve issues. Articulate communicator with strong customer service skills. Team-driven Scrum Master knowledgeable in task prioritization, risk management and workflow optimization.
Committed Agile expert with over 8 years of expertise in public speaking, presenting information clearly and developing high performing teams. Collaborative individual remains poised in all types of situations.
Deadline-oriented critical thinker helps team members understand Agile scrum practices and principles. Certified Scrum Master with vast knowledge of web development technologies and automated testing. Comfortable leading large teams in process and product development.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Scrum Master / Delivery Lead
Suncorp
01.2023 - Current
- Scoping and Sequencing Delivery of split of Tableau, Adobe AAM, AEM, and HR Systems RAID Management and escalation across 3 different projects Resource Allocation and Prioritisation - Allocation, set project priorities, and identify effective solutions to address complex issues that arose during project execution across $2M project portfolio
- Progress Tracking and Implement tracking in Jira and Stand ups on the progress of project delivery, ensuring alignment with project objectives
- Agile Transformation of waterfall teams into Scrum teams, resulting in an 85% improvement in throughput; coaching teams in delivery best practices
- Stakeholder Relations: Establish and maintain strong relationships between stakeholders and the Technology team to ensure effective communication and alignment of goals
- Stakeholder Buy-In: Cultivate relationships with stakeholders to gain their buy-in and support for project initiatives
- Resource and Vendor Management: Oversee the management of internal and external resources and vendors to ensure project delivery meets quality standards and deadlines
- Agile Event Facilitation: Facilitate Scrum and Scrum of Scrums (SoS) events; lean inception days and project kick off workshops Adaptive Strategy: Continuously adapt and refine project strategies to ensure that tasks and milestones are completed efficiently and align with evolving project needs and priorities.
Scrum Master
Allianz
01.2022 - 01.2023
- Management of RAIDs Successful implementation of fixed scope and fixed time program of work Lead Scrum events across 4 delivery teams Vendor Management Forming teams Developed and maintained project plans, schedules, and budgets using project management software (e.g., MS Project)
- Ensure value is delivered incrementally and Agile practices are followed for quality outcomes Develop, maintain, and report on delivery plans to stakeholders Measure team delivery, maturity, and performance and reviews
Scrum Master
Allianz
09.2020 - 05.2021
- Increased teams’ throughput by 90% Co-ordinated delivery and release with 7 Customer Policy platforms Send internal and external communication, improving transparency, and radiating information Implemented quality assurance processes that improved project outcomes and reduced defects by 80%
Principal Delivery Coach
IAG
03.2020 - 09.2020
- Mentored Iteration Management team of 6 to establish metrics, values and principles, feedback loops within Lean product development framework Established Product Owner model with stakeholder and development teams Develop and led teams toward a Build it, Ship it, Own it DevOps model Training and Workshop facilitation
Agile Coach
EPiC Agile
08.2019 - 02.2020
- Create a continuous learning environment for multiple teams Coach teams to help manage blockers, risks and issues, dependencies Coach teams on agile values and principles Coach and mentor scrum teams in DevOps, continuous testing practices Leading interactive training days (20+ attendees)
Scrum Master
Telstra
12.2018 - 08.2019
- Enable teams in using value streams to think about speed to market and innovation Publish sprint reports weekly Worked across 4 teams to deliver automated Network IP addressing, got teams up and running with discovery days and quality throughput in 2 months Business and stakeholder coaching on lean product development with experimentation Coach PO on managing and crafting product delivery Coach Product owners on aligning strategy and programs of work SoS facilitation
Scrum Master
MLC
09.2018 - 12.2018
- Hired on a short-term contract as a Scrum Master to expand knowledge around Scrum and xP practices Challenge and coach Scrum teams in delivery and mindset Coaching on product management and development
Scrum Master
Westpac
05.2018 - 09.2018
- Assist and facilitate SoS for 10+ teams– impediment tracking, RAID, mission/objective, desired outcomes Build and coach DWH/BI/data modelling delivery teams on agile mindset, team collaboration, transparency, and team maturity Facilitate team and program ceremonies, co-ordinate release and sprint calendars Vendor Management Collaborate with Product Managers and Product Owners to define vision and roadmap
Scrum Master/Quality Coach
IAG
09.2016 - 05.2018
- Increased quality of Jira platform releases - manual to automated test suites Helped the team reorganize to enable faster time to production with feature development and production support Led AEM and Atlassian suite teams
Platform QA Lead | Quality Advocate
nbn Australia
05.2012 - 09.2016
- Certified AgilityHealth Facilitator Certified SAFe 5.0 Agilist PSM 1 XScale Alliance - Certified Practitioner XBA
Senior Test Analyst | Test Lead
Macquarie Bank
05.2010 - 05.2012
- WebLogic 10/TAM upgrade - Test Analyst TAM security testing Regression testing of web client and adviser applications Use of Esi 1 and 2 data feeds platform Scheduling of test cases Analysis and design of test cases Execution of test cases Reporting of test effort to project team Liaising with developers
Education
B Commerce (Info Systems) -
UWS
Sydney, NSW05-2004
Skills
- Sprint Planning
- Workflow Analysis
- Resource Allocation
- Backlog Management
- Scrum Processes
- Project Management
- Project Team Coordination
- Technology Implementation
- Work Planning and Prioritization
- Status Reporting
- Scope Development
- Scrum Methodology
- Software Development
- Project Planning
- Risk Mitigation Planning
- Team Leadership
- Coaching and Mentoring
- Idea Development and Brainstorming
- Stakeholder Negotiations
Certification
- Certified AgilityHealth Facilitator
- Certified SAFe 5.0 Agilist
- PSM 1
- XScale Alliance - Certified Practitioner XBA
Timeline
Scrum Master / Delivery Lead
Suncorp
01.2023 - Current
Scrum Master
Allianz
01.2022 - 01.2023
Scrum Master
Allianz
09.2020 - 05.2021
Principal Delivery Coach
IAG
03.2020 - 09.2020
Agile Coach
EPiC Agile
08.2019 - 02.2020
Scrum Master
Telstra
12.2018 - 08.2019
Scrum Master
MLC
09.2018 - 12.2018
Scrum Master
Westpac
05.2018 - 09.2018
Scrum Master/Quality Coach
IAG
09.2016 - 05.2018
Platform QA Lead | Quality Advocate
nbn Australia
05.2012 - 09.2016
Senior Test Analyst | Test Lead
Macquarie Bank
05.2010 - 05.2012
B Commerce (Info Systems) -
UWS
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