Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Carla Medway

Forestville,NSW

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Delivery Manager

UNSW
04.2024 - Current
  • AEM upgrade of UNSW website
  • Deliver $2M upgrade of components in AEM, Analytics, Campaign
  • Lead design, build, test, support squad of dev/QA/PO/BA
  • Cross squad management
  • Stakeholder engagement
  • Project risk and issue management
  • Managed resources effectively to avoid unnecessary delivery delays.
  • Implemented quality control measures for all deliveries, resulting in fewer errors and increased customer satisfaction.

Senior Scrum Master

Suncorp Bank
01.2023 - 04.2024
  • System Integration and Delivery: Successfully managed the delivery of the segmentation and integration of key platforms including LMS, Unica, Tableau, APIs, Adobe and PeopleSoft, ensuring seamless operational continuity.
  • Risk Management: Implemented robust RAID (Risks, Assumptions, Issues, and Dependencies) management practices alongside comprehensive RAG reporting mechanisms to proactively address potential project challenges.
  • Agile Transformation: Achieving an impressive 85% increase in project throughput within just four weeks.
  • Scrum Facilitation: Led the facilitation of critical Scrum events and Transformation Facilitation, including Scrum of Scrums (SoS) meetings, lean inception days, and project kickoff workshops, ensuring alignment and efficiency.
  • Practices and Collaboration: Advocated for and coached teams on delivery best practices, working closely with stakeholders to ensure project objectives were met in a timely and efficient manner.
  • Impediment Removal: Acted swiftly to identify and remove any impediments faced by the team.
  • Quality Assurance: Through focused efforts on process improvement and quality control, achieved a 60% reduction in escaped defects, significantly enhancing product reliability
  • Resolved impediments to team progress by proactively identifying issues and facilitating effective solutions.
  • Improved overall project efficiency with effective coordination between development, testing, deployment, and support teams during release cycles.
  • Reduced time-to-market with efficient backlog management and prioritization of tasks based on business objectives.

Delivery Lead

Allianz
01.2022 - 01.2023
  • Management of RAIDs
  • Successful implementation of fixed scope and fixed time program of work Lead Scrum events across 4 delivery teams
  • Vendor Management
  • Forming teams and kick off workshops
  • Developed and maintained project plans, schedules, and budgets using project management software
  • Develop, maintain, and report on delivery plans to stakeholders
  • Track and report on metrics

Leave
05.2021 - 12.2021

Delivery Lead

Allianz
09.2020 - 05.2021
  • Increased teams' throughput by 90%
  • Co-ordinated delivery and release with 7 Customer Policy platforms
  • Communication focusing on improving transparency, and radiating information
  • Implemented quality assurance processes that improved project outcomes and reduced defects by 80% in 6 weeks

Principal Delivery Coach

IAG
03.2020 - 09.2020
  • Mentored team of 6 Scrum Masters
  • Led Agile maturity assessments for 6 teams
  • Develop and led teams toward a Build it, Ship it, Own it DevOps model
  • Training and Workshop facilitation

Agile Coach

EPiC Agile (Cochlear)
08.2019 - 02.2020
  • Coach teams to help manage blockers, risks and issues, dependencies
  • Coach teams on agile values and principles
  • Coach and mentor scrum teams in DevOps, continuous testing practices
  • Lead interactive training days (20+ attendees)

Scrum Master

Telstra
12.2018 - 08.2019
  • Led 4 teams to deliver automated Network IP addressing
  • Setup new Scrum teams: discovery days and increased quality throughput of stories and less defects by 90% in 2 months
  • Coached Product owners on aligning strategy and programs of work
  • SoS facilitation

Scrum Master

MLC
09.2018 - 12.2018
  • Scrum Master remit to expand knowledge around Scrum and xP practices
  • Challenge and coach Scrum teams in delivery and mindset
  • Coaching on Product Management and development

Scrum Master

Westpac
05.2018 - 09.2018
  • Facilitate SoS for 10+ teams
  • Form and coach DWH/BI/Data Modelling delivery teams
  • Facilitate team and program ceremonies, co-ordinate release and sprint calendars
  • Vendor Management and co-ordination of 10 teams
  • Collaborate with Product Managers and Product Owners to define vision and roadmap
  • Led PI Planning
  • Coaching

Scrum Master/Quality Coach

IAG
09.2016 - 05.2018
  • Increased quality of Jira platform by 70%
  • Reorganised the Atlassian team to faster time to production - reduced by 50%
  • Led delivery of Adobe AEM implementation

Education

B Commerce (Info Systems) -

UWS

Cyber Security Fundamentals -

TAFE

Skills

  • Resource Planning
  • Backlog management
  • Project management
  • Coaching and Mentoring
  • Stakeholder Management
  • Transformation
  • Risk management
  • Agile Frameworks
  • SAFe 60 certified Agilist
  • Teamwork and Collaboration
  • Friendly, Positive Attitude
  • Problem-Solving

Certification

  • Certified Agility Health Facilitator
  • Certified SAFe 5.0 Agilist
  • PSM 1

Timeline

Delivery Manager

UNSW
04.2024 - Current

Senior Scrum Master

Suncorp Bank
01.2023 - 04.2024

Delivery Lead

Allianz
01.2022 - 01.2023

Leave
05.2021 - 12.2021

Delivery Lead

Allianz
09.2020 - 05.2021

Principal Delivery Coach

IAG
03.2020 - 09.2020

Agile Coach

EPiC Agile (Cochlear)
08.2019 - 02.2020

Scrum Master

Telstra
12.2018 - 08.2019

Scrum Master

MLC
09.2018 - 12.2018

Scrum Master

Westpac
05.2018 - 09.2018

Scrum Master/Quality Coach

IAG
09.2016 - 05.2018

B Commerce (Info Systems) -

UWS

Cyber Security Fundamentals -

TAFE

Similar Profiles

CREATE PROFILE
Carla Medway