Summary
Overview
Work History
Skills
Timeline
Generic

Carla Pereira

Summary


Professional with high standards and results-driven approach. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective. Skilled in data entry and relationship building, consistently delivering results while maintaining a focus on operational efficiency and team collaboration. communication, problem-solving, and organisational skills.



Overview

12
12
years of professional experience

Work History

Shed Hand

Woodhouse Timber
03.2025 - Current
  • Minimised material waste through careful planning and precise measurements before cutting lumber materials.
  • Saved approximately $10,000 per year in wastage costs by engaging recycling service.
  • Provided excellent customer service through clear communication, listening to client needs leading to 20% increase in repeat customer business.
  • Improved order packing configuration to increase packing efficiency by 50%. Demonstrated adaptability by learning new techniques quickly and communicating them effectively to the team to improve overall job performance.
  • Contributed to overall business growth by participating in training sessions, training new team members and staying up-to-date in industry trends.
  • Implemented a stock control system to ensure no out of stocks resulting in increased productivity.

E Commerce Pick Packer

Loreal Cosmetics
04.2021 - 04.2023
  • Created presentation gift boxes for dispatch according to order requirements.
  • Obtained quotes for new gift packaging suppliers and reduced material supply costs by 25%.
  • Improved processing times by 10% by demonstrating superior work ethic and encouraging healthy competition within the team.
  • Maintained neat and organised work area to safeguard items and created documented cleanliness routines.
  • Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
  • Reduced stock wastage by improving return stock processing times and implementing a re-stock system reducing out of stock situations to half original levels.

Freight Coordinator

Breeze Logistics
09.2018 - 04.2019
  • Coordinated interstate shipments by liaising between customers, trucking companies and warehouses suppliers.
  • Increased warehouse space capacity by 20% by utilising existing cargo storage more efficiently.
  • Streamlined freight coordination processes by implementing efficient scheduling and tracking systems.
  • Enhanced customer satisfaction with timely and accurate shipment updates and proactive issue resolution.
  • Successfully obtained Coles contract for customer through exceptional organisational and negotiation skills.
  • Demonstrated superior flexibility and adaptability when needed to meet changing customer needs.
  • Developed excellent problem solving skills by adapting to team and customer demands as required.
  • Mitigated risk of shipment delays or damages by closely monitoring cargo conditions during transit ensuring on time delivery and reducing returned stock costs.
  • Managed claims processes for damaged or lost shipments, effectively recovering costs while preserving business relationships.
  • Balanced priorities under high-pressure situations to maintain optimal service levels across multiple accounts simultaneously.
  • Collaborated with cross-functional teams for effective communication and smooth coordination of freight movements.

Office Manager

Bertoncini Engineering
06.2013 - 07.2016
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Reduced material supply costs by obtaining updated steel pricing daily and negotiating better prices.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organisational strategies.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
  • Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
  • Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
  • Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Completed bi-weekly payroll for 20 employees.

Skills

  • Data entry
  • Excellent communication
  • Billing
  • Clear oral/written communication
  • Payroll processing
  • Administrative support
  • Bookkeeping
  • Account reconciliation
  • Credit and collections
  • Relationship building
  • Scheduling coordination
  • Inventory control
  • Stock control
  • First aid and CPR
  • Shipping and receiving
  • Transportation scheduling
  • Operational procedures
  • Vendor relationships
  • Workplace cleanliness
  • Transportation management
  • Software applications
  • Customer service
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Reliability

Timeline

Shed Hand

Woodhouse Timber
03.2025 - Current

E Commerce Pick Packer

Loreal Cosmetics
04.2021 - 04.2023

Freight Coordinator

Breeze Logistics
09.2018 - 04.2019

Office Manager

Bertoncini Engineering
06.2013 - 07.2016

Similar Profiles

CREATE PROFILE
Carla Pereira