Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Carleta Rousseau

Dandenong North,VIC

Summary

Proven Beauty Advisor at Sephora, adept in customer engagement and organization, enhanced store appearance and sales through expert product knowledge and effective team collaboration. Demonstrated flexibility and adaptability in fast-paced retail environments, significantly improving customer service experiences. Skilled in multitasking, with a strong foundation in retail operations.

Overview

3
3
years of professional experience

Work History

Beauty Advisor

Sephora
11.2023 - Current
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.

Retail Worker

Kmart
11.2021 - 11.2023


  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

Lighthouse Christian College
Keysborough, VIC
10.2023

Skills

  • Customer Service
  • Organization and Multitasking
  • Team Collaboration
  • Customer Engagement
  • Flexibility and Adaptability
  • Retail experience

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Beauty Advisor

Sephora
11.2023 - Current

Retail Worker

Kmart
11.2021 - 11.2023

Lighthouse Christian College

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Carleta Rousseau