Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carley Freeman

DOUGLAS,QLD

Summary

Knowledgeable Field Officer with solid background in field operations and logistical coordination. Known for effectively managing on-site activities and fostering productive relationships with stakeholders. Demonstrated ability in problem-solving and resource management, ensuring seamless project execution.

Results-driven field professional with strong background in implementing field operations and ensuring compliance with protocols. Adept at team collaboration, problem-solving, and adapting to evolving project needs. Skilled in data collection, reporting, and stakeholder communication. Known for reliability, flexibility, and consistently meeting objectives in dynamic environments.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

10
10
years of professional experience

Work History

Field Officer

Lodging And Support Townsville
01.2020 - Current
  • Maintain administrative records i.e. according to filing_and naming protocols; and completing assigned administration-based tasks in a timely manner.
  • Collect, sort, scan, rename, file and electronically file organisation records according to protocol.
  • Provide administrative support for Management_ personnel and other operational department staff as directed by the Nurse Managing Director.
  • Manning the reception area when required which wlill require answering the office telephone/receiving phone calls, directing calls to the relevant person and/or taking accurate messages and delivering these to the relevant person in a timely manner.
  • Provide backup for rostering and filling vacant and vacated shifts during business hours, handing any vacant shifts filled after hours, and scheduling over to be appointments into the roster for individuals and staff.
  • Contribute to effective service delivery through participation in team planning and decision making through effective communication with senior staf, support staff, family members and other stakeholders.
  • Implement support activities and working_processes for individuals that are_in, accordance with the values and policies of LAST.
  • Contribute to effective service delivery through participation in planning and decision making through effective communication with_the Nurse Managing Director, KWs, DSWs, family members and other stakeholders to build relationships.
  • Performing the afterhours on call (AHOC) function and manning the AHOC mobile phone when required to do so, outside business hours.
  • Updating staff training registers and staff compliance.
  • Quarterly going through LMS and Reassigning Staff Expired or Soon to Expire Modules (yearly)
  • Booking in staff for inductions and completing unfinished onboarding paperwork.
  • Completing staff onboarding and staff resignation processes.

Sandwich Artist

Subway
01.2018 - 01.2020
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Trained new employees on company policies and procedures, contributing to overall team performance and growth.
  • Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Restocked and rotated stock in display case to mitigate stock loss.
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Prepared salads, soups and sandwiches for customers.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Developed proficiency in preparing various sandwich types, meeting diverse customer preferences and dietary needs.

Crew Member

McDonald's
10.2016 - 12.2018
  • Collaborated with team members to complete orders.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured food safety by rigorously adhering to sanitation standards during food preparation.
  • Worked in lhe kitchen preparing and cooking food, carrying out procedures in a safe way.
  • Cleaning oil machine. Steam cleaning the grill. Working in a fastpaced environment, rotating food, dishes, cleaning floors prepping food and souces, refilling stock in fridges and freezers, making burgers, wraps and salads.

Work Experience as Electrical Apprenticeship

Freeman Electrical and Security PTY LTD
01.2016 - 12.2017
  • Preparing tools as required, following instructions.
  • Electrician's assistant, dealing with electrical components, cleaning aircons, stripping wires, using hand tools, restocking equipment
  • Observing end of shift documentation, interacting with customers, problem solving, working in a team environment, carrying out safety procedures and working on building sites.

Bond and Domestic Cleaning

Freeman Cleaning Services
03.2015 - 11.2017
  • Entry/exit cleans, maintenance procedures, reorganization and housekeeping services.
  • Execute daily maintenance and cleaning procedures such as, vacuuming/shampooing carpets, mopping, dusting, window washing, toilels/bathrooms/kitchens, sanitizing, trash removal, removal of mold, ironing and Garden maintenance.
  • Able to use detergents and chemicals in a sofe way.
  • Reorgonizotion of storage rooms, linen closet, bedrooms, laundries and pantries.

Education

Certificate - CPR

Australia Wide First Aid
Townsville, QLD
11.2024

Certificate - Assist Clients With Medication

STEPS Group Australia Limited
Townsville, QLD
08.2024

Certificate - First Aid

Australia Wide First Aid
Townsville, QLD
12.2022

Diploma - Business Administration

TAFE Queensland
QLD
01.2022

Certificate III - Hospitality

Tactical Training Group
Townsville, QLD
01.2020

Certificate II - Business

Thuringowa State High School
Townsville, QLD
11.2018

Year 12 Certificate -

Thuringowa State High School
Townsville, QLD
11.2018

Certificate II - Skills For Work And Vocational Pathways

Thuringowa State High School
Townsville, QLD
08.2018

Certificate II - Electrotechnology

TAFE Queensland
Townsville, QLD
03.2017

Skills

    Hard working, patient, punctual, a quick learner willing to learn new things, a new team player, good communication skills, flexible, organised, and effective at problem solving and communicating

Timeline

Field Officer

Lodging And Support Townsville
01.2020 - Current

Sandwich Artist

Subway
01.2018 - 01.2020

Crew Member

McDonald's
10.2016 - 12.2018

Work Experience as Electrical Apprenticeship

Freeman Electrical and Security PTY LTD
01.2016 - 12.2017

Bond and Domestic Cleaning

Freeman Cleaning Services
03.2015 - 11.2017

Certificate - CPR

Australia Wide First Aid

Certificate - Assist Clients With Medication

STEPS Group Australia Limited

Certificate - First Aid

Australia Wide First Aid

Diploma - Business Administration

TAFE Queensland

Certificate III - Hospitality

Tactical Training Group

Certificate II - Business

Thuringowa State High School

Year 12 Certificate -

Thuringowa State High School

Certificate II - Skills For Work And Vocational Pathways

Thuringowa State High School

Certificate II - Electrotechnology

TAFE Queensland

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Carley Freeman