Summary
Overview
Work History
Education
Skills
Duties Performed Relevant Skills
Personal Information
Timeline
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Carley Kennedy

Tingira Heights,NSW

Summary

Retail Associate specializing in customer service and retail operations. Demonstrated ability to provide personalized product recommendations that boost customer satisfaction. Experienced in executing sales strategies that enhance revenue and improve customer experiences. Strong organizational and time management skills contribute to effective retail operations.

Overview

9
9
years of professional experience

Work History

Administrative Assistant

Site Safety
10.2023 - 03.2024
  • Managed calendars and appointments to optimize time allocation.
  • Answered phones and emails, ensuring prompt responses to inquiries.
  • Drafted letters and organized files to enhance documentation.
  • Coordinated travel arrangements to support business operations.
  • Monitored stock inventory and placed orders to maintain adequate supplies.
  • Processed truck registrations and scheduled services for compliance.
  • Concluded traineeship due to position reduction from budget constraints.

Retail 3IC

Harris Scarfe
10.2020 - 09.2023
  • Processed POS payments and refunds, managed end-of-day balances, and handled banking tasks.
  • Executed stock control and restocking procedures to maintain inventory levels.
  • Conducted e-commerce picking and packing operations for timely fulfillment.
  • Received pallets efficiently to ensure seamless inventory integration.
  • Trained staff on best practices and conducted regular meetings to address concerns.
  • Resolved customer issues through effective problem-solving and decision-making strategies.
  • Achieved sales targets consistently through focused efforts and visual merchandising techniques.

Support Worker

Hunter Care Group
04.2018 - 08.2020
  • Facilitated access to community resources for vulnerable populations, promoting independence and well-being.
  • Adapted support strategies daily based on individual client needs and abilities.
  • Provided essential assistance to enhance quality of life for individuals in need.

Retail

Peter Alexander
11.2014 - 03.2018
  • Assisted with setting up displays at retail outlets as required.
  • Developed and implemented promotional strategies for retail stores.
  • Established relationships with key personnel in each district's retail locations.
  • Developed relationships with key personnel at retail locations.

Education

Certificate 3 - Childcare

International Childcare College

Skills

  • Team building and collaboration
  • Effective communication
  • Problem solving
  • Time management
  • Customer satisfaction
  • Dressing room maintenance
  • Adaptability and flexibility
  • Sales achievement
  • Store organization
  • Reliability and responsibility
  • Exceeding expectations
  • Retail operations
  • Fashion expertise
  • Store management
  • Stocking and receiving
  • Upselling strategies

Duties Performed Relevant Skills

  • Admin, answering phones and emails, managing calendars and appointments, drafting letters, organising files, coordinating travel arrangements, stock inventory and ordering, truck regos and booking of services, Upon completion of traineeship the company decided it could no longer afford to keep the position open.
  • Retail, customer service, processing POS payments/refunds, end of day balances and banking, stock control/restocking, ecom picking and packing, receiving of pallets, training of staff, conducting staff meetings, problem solving, decision making, reaching sales targets, visual merchandising
  • Support Work, helping vulnerable people, providing access to the community, Each day and client has different needs and abilities so duties vary on a daily basis.

Personal Information

Available: I am available across all retail hours.

Timeline

Administrative Assistant

Site Safety
10.2023 - 03.2024

Retail 3IC

Harris Scarfe
10.2020 - 09.2023

Support Worker

Hunter Care Group
04.2018 - 08.2020

Retail

Peter Alexander
11.2014 - 03.2018

Certificate 3 - Childcare

International Childcare College

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Carley Kennedy