Carley Watkins
Hobart,Tasmania
Summary
Fully Liscenced own reliable transport
Extremely unique highly skilled with years experience in fields of employment in management and leadership roles social services and client based employment. Entirely passionate to helping others and exceeding all work requirements above and beyond expectations of requirements. Commitment to self drive every ability to gain positive achievements in daily working environments and to future career commitments and personal growth. Experience of 10 years in business expansion profit gain and staff building to massive success and maintain all areas of gain. Development and personal support in maximising employee abilities and requirements to outstanding levels and marketing and case management to build and acquire client based business of individual needs and requirements for community and business revenue of success high emotional intelligence communication skills and independent to knowledge and proffessional presentation to all Career development in providing respect honesty resiliance and compassion to strive in all my Career and working environments. .
Overview
19
19
years of professional experience
Work History
Hairdressing Home Services
Sole Trader / Owner Illuminating Hair & Beauty
Hobart , Tas
01.2020 - Current
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Worked flexible hours; night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Improved operations through consistent hard work and dedication.
- Exceeded goals through effective task prioritization and great work ethic.
- Used coordination and planning skills to achieve results according to schedule.
Food & Beverage Attendant
Liveat
Hobart , Tas
08.2020 - 09.2021
- Cleaning of all parts of restaurant and back of house .
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
- Cooked batches of food according to standard recipes.
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas
- Communicated effectively with customers to plan large or specialised orders, providing customers with recommendations, samples and response to particular requests.
- Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
- Barrista expresso coffee making machine handling
Senior Hair & Beauty Stylist
Business Owner Brighton Hair & Beauty
Hobart, Tas
10.2005 - 02.2015
- Took on ownership of Brighton Hair & Beauty once I was in completion of my final year of training.
- Engaged in Education / coursework in Certificate IV in business management at Tafe to extend my new career endevours of business owner
- Provided up to date training and product knowledge within salon branding training modules and courses with state representative
- Provided state training to staff of opportunities to participate in all upcoming trends and fashion shows and training within Australia
- Competed in competition work and styling shows winning continuous awards and credits for services and skills performed
- Daily profit & loss record keeping to minimise and maximise revenue
- Coached and developed team members to deliver highest level of team culture, client satisfaction and salon performance.
- Investigated and resolved complaints to satisfy guests and maintain good business practices.
- Coordinated and facilitated new hire training to maintain consistency of salon services.
- Built strong and lasting relationships with clients through consistent delivery of requested services and exceptional results.
- Consistently received positive performance reviews from guests.
- Maintained high number of return customers through precise cutting, colouring and styling of clients' hair and communication to clients
- Business expanditure to exceed profitable positive gain
- Creative and visual art applied to individuals needs and services
- High success rates in Staff building and team collaboration to exceed in all areas of business development and personal attainment
- Adapt to individuals needs by problem solving critical thinking annalyzing producing time efficient results to satisfy both parties
- Project and engineering to maximise business and client services for business development
- Increased annual revenue by 100% for 10 consecutive years through effective customer service and inventory management.
- Introduced new fashion techniques to salon to modernize and streamline all salon services & procedures.
- Promoted and sold service treatments, enhancements and upgrades to maximize revenue.
- Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.
Apprentice Hairdresser
Brighton Hair & Beauty
Hobart , TAS
01.2002 - 10.2005
- Ability to work in a team environment and autonomously
- Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash.
- Helped get clients' hair ready for treatment by shampooing and conditioning at wash station.
- Sterilized cutting equipment and refilled hair product bottles to assist hair stylists during busy periods.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Assisted hair stylists with colour work by applying base colours and toners.
- Answered telephone calls to provide information and schedule new appointments.
- Completed basic styles for regular customers by using strong blow-drying and curling abilities.
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools
- Daily cash handling and customer record keeping
Brendan Warne Hair Studio
Brendan Warne
Hobart , Tasmania
09.2002 - 09.2003
- General cleaning duties
- Wash and shampoo, customer service, cash handling, reception duties,
- Prioritise all tasks to ensure urgency was around Customer satisfaction bookings
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Basic duties of a first year apprentice
Bar & Waitress Attendant
Melton Mowbray hotel
Hobart , Tas
01.2002 - 06.2003
- understanding of Food Safety, WHS policies and procedures
- All dinning room and kitchen duties of maintaince performed
- Carried out time efficient requirements to business standards
- Promoted daily specials and marketing
- Cash handling and record keeping of daily and weekly sales and loss
- Assisted Chef in ideas and valuable commitment to areas of cost for business daily needs in profiting
- Health and hygiene daily procedures carried out
- Proffessional & punctual in all requirements
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Education
Diploma Of Arts In Social Services - Visual And Performing Arts
University of Tasmania
Hobart, TAS09.2021
Working With Vulnerable People Card - Social Services
WWVP Licensce Holder
Tasmania 10.2020
White Card - Construction Engineering
Tafe Tasmania
Hobart, TAS08.2019
RSA Responsible Serving Of Alcohol - Alcohol & Gaming
Tafe Tasmania
Hobart 06.2019
Barrista Qualification - Espresso Handling
Tafe Tasmania
Hobart 06.2019
Certificate III Cleaning Operations - Cleaning Services
Tafe Tasmania
Hobart, TAS04.2018
Certificate III In Beauty And Makeup - Beautician & Makeup Artist
Tafe Tasmania
Hobart, TAS03.2002
Certificate III In Hair & Beauty - Senior Hair Stylist
Tafe Tasmania
Hobart, TAS03.2002
Safe Work Practices - Certification in Salon Modules of OH& S
Tafe Tasmania
Hobart, TAS10.2001
Year 11 - Guilford Young College
Guilford Young College
Glenorchy, TAS02.2001
Year 4 - 10 - Secondary Education
Sacred Heart College
New Town, TAS03.1994
Skills
- Teambuilding
- Flexible and Adaptable
- MS Office
- Self-Motivated
- Multitasking Abilities
- High level of emotional intelligence
- Leadership abilities
- Management and business roles
- Empath
- Resiliant
- Adapting
- Honest
- Passionate
- Self driven
- Dedicated
- Analytical and Critical Thinking
- Teamwork and Collaboration
- Dependable and Responsible
- PPE Compliance
- Attention to Detail
- Organization and Time Management
- Good Telephone Etiquette
- Planning and Coordination
- Interpersonal Communication
- Excellent Communication
- Active Listening
- Data Entry
- Decision-Making
- Exceptional customer service skills
- Team contribution
- G-Suite
Accomplishments
- Car and Own Reliable Transport
- Hair and Beauty services brought to client’s homes
- Certificate III- in Cleaning Operations
- I am looking to gain employment where I can continue to grow and develop
- Adherence to all WHS and Hygiene requirements including COVID
- Requirements of current and new skills
- I am willing to undertake extra training and courses necessary to fulfill employment of interest and passion
- Certificate IV- Business 2009
- Parenting Duties necessary to improve my skill set to satisfy the needs of personal life and routines
- Tas TAFE, Hobart 2015 – Current been a small business owner myself, I understand the need for reliable and dependable staff
- with this I am a natural leader with excellent problem-solving skills
- Certificate III- Hairdressing Senior
- Certificate III- Beauty Therapist business
- Owner/Manager 2006 - 2015
- Owner / Manage 2020-2022 hair mobile services Illuminating Hair & Beauty
- White card
- RSA
- WWVP CARD HOLDER
- Brighton Hair and Beauty Salon
Affiliations
- I'm entirely passionate in Health and justice fields of Non for profit organisations and support personal beliefs in standing up with no fear of consequences to enforce Legislation and Acts which are betrayed to Individuals social and justice freedom of rights locally and world wide.
- Advocate in education to enhance the extreme importance of Aboriginal and Torres strait islanders and multicultural diversity equal opportunity rights within our connected communities.
- National Association of Social Workers
- International Association of Administrative Professionals
- Advocacy Amnesty International
- Networking Reform for Justice
- Human Rights Candidate
- Advocacy and volunteer in all Human Resource fields connected to Freedom of Rights
- Finding Justice in Injustice
- Political Networking to Justice and legislation to enforce change for ones Human Rights and deprivation of liberty
- Salvation Army supporter
- Beyond Blue advocacy and connected services
- Advocacy in Mental Health Services
- Homelessness
- Alcohol Drugs & Addictions
- Anti Corruption Commissions
- Monthly contributer to stop child abuse and sex trafficking Harm to any child women whom are faci g abuse
- Advocacy and support in Domestic Violence
- Support commissions of empowering legislations to overturn the corruption in all Government bodies and authorities
Languages
English
Full Professional
Korean
Limited Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Food & Beverage Attendant
Liveat
08.2020 - 09.2021
Hairdressing Home Services
Sole Trader / Owner Illuminating Hair & Beauty
01.2020 - Current
Senior Hair & Beauty Stylist
Business Owner Brighton Hair & Beauty
10.2005 - 02.2015
Brendan Warne Hair Studio
Brendan Warne
09.2002 - 09.2003
Apprentice Hairdresser
Brighton Hair & Beauty
01.2002 - 10.2005
Bar & Waitress Attendant
Melton Mowbray hotel
01.2002 - 06.2003
Diploma Of Arts In Social Services - Visual And Performing Arts
University of Tasmania
Working With Vulnerable People Card - Social Services
WWVP Licensce Holder
White Card - Construction Engineering
Tafe Tasmania
RSA Responsible Serving Of Alcohol - Alcohol & Gaming
Tafe Tasmania
Barrista Qualification - Espresso Handling
Tafe Tasmania
Certificate III Cleaning Operations - Cleaning Services
Tafe Tasmania
Certificate III In Beauty And Makeup - Beautician & Makeup Artist
Tafe Tasmania
Certificate III In Hair & Beauty - Senior Hair Stylist
Tafe Tasmania
Safe Work Practices - Certification in Salon Modules of OH& S
Tafe Tasmania
Year 11 - Guilford Young College
Guilford Young College
Year 4 - 10 - Secondary Education
Sacred Heart College
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