Carli Kristensen

Supported women by establishing therapeutic rapport, to engage in therapy when the client feels safe and stable in the environment, and interpersonally.

Conducted individual and group therapy sessions to women with a range of challenging mental health experiences.

Populated treatment plans for women to support recovery and well being during and post admission.

Created and facilitated group therapy sessions for inpatient and outpatient programs, adhering to best practice and outcomes for women during the life cycle.

Maintained the ability to engage in self reflection during client interactions, whilst holding boundaries in sessions for emotional safety of all.

Continue to explore knowledge base to update session plans and grow further interest groups based on client needs.

Mentored and supervised masters of counselling students to build their skill and knowledge in working in a trauma informed manner.

Collaborated with multidisciplinary team to plan for best outcomes for each client.

Maintained professional and ethical standards, acting with dignity towards clients and team members.

Adhered to documentation requirements and mandatory reporting of care provided.

Established policies and procedures in a new service.

Supported nurse unit manager to interview and support new staff, mentoring and sharing expectations of ward.

Ensured a trauma informed work environment was created, to optimise women's safety in engaging in therapy.

Streamlined unit operations for increased efficiency through effective resource allocation, scheduling, and workload management.

Evaluated staff performance regularly through constructive feedback sessions, performance reviews, and goal-setting exercises.

Provided support during organizational transitions or changes in leadership by maintaining open lines of communication with staff and addressing concerns promptly.

Promoted professional development among nursing staff via regular mentoring sessions and educational opportunities.

Enhanced patient satisfaction by fostering a compassionate and supportive nursing environment.

Established bed side handover in mental health ward, involving clients in their care.

Supported families and carer of clients, welcoming them to the ward in a warm and inviting manner.

Managed critical incidents effectively to ensure the safety of patients and staff members in high-stress situations.