Carlie- Denise Bell

• Created and implemented organizational policies and procedures.
• Developed and maintained electronic record management systems to analyze and process data.
• Helped customers complete purchases, locate items and join reward programs.
• Used consultative sales techniques to understand customer needs and recommend relevant products and services.
• Enhanced territory operations through successful cold-calling of area business leaders and establishing favorable contracts.
• Created strategies to develop and expand sales of services to existing customer which resulted in significant increase in annual revenue.
• Retained excellent client satisfaction ratings through outstanding service delivery.

• Creation and design of lifestyle collections for home luxury lifestyle loungewear , body and skincare fragrance, accessories brand.
• Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages
• Collaborated with vendors to align style consistency with other marketing materials.
• Ensured successful plans for store and boutique concept locations in Queensland and communicated deadlines to ensure success of each product launch .
• Built relationships with retail partners throughout Queensland to increase sales and brand awareness.
• Met with existing customers and prospects to discuss business needs and recommend optimal solutions
• Developed and delivered engaging sales presentations to convey product benefits
• Enhanced marketing and sales strategies to increase profitability and develop organizational pipeline

• Oversaw hiring, training and direction of creative personnel to achieve optimal results, both in boutique , online , and for runway events.
• Anticipated styled wardrobes to be proactive in developing effective solutions for client lifestyle and work from home, consultation with individuals and businesses.
• Managing client relationships and expectations for creative projects with varying budgets and objectives.
• Resolved problems, improved operations and provided exceptional service, through website building instant chat and offering a contactless delivery of styles door to door.
• Received and processed stock into inventory management system.
• Designed and styled a laneway luxury boutique , purpose built for beauty and styling for clients with a luxury level of service.

• Delivered exceptional level of service to each customer by listening to concerns and answering questions.
• Collaborated with a team of Hair Stylists , Makeup & fashion Stylists to achieve and create a concept boutique , focused on luxury beauty services and the all over makeover.
• Facial , Hair , Makeup , Fashion.
• Handled numerous client calls for bookings , customer inquiries and consultation.

• Events designed and targeted for 50% sales growth nationally in Australia and worldwide with concession concepts within department stores .
• Managing specialist teams in events targeted at high volumes sales , luxury service .
• Brand Launches, marketing with store , brand Ambassador
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork

Outstanding Sales Award , National Makeup Artist ( 4 years ) Managing and conducting large scale events in Major Department stores David Jones , Myer , Terry white and Malouf groups including luxury Salons , nationally.

Also working with Clarins Paris as a business development Consultant / Promotional Demonstrator in Queensland to achieve outstanding sales.

• Developed and implemented performance improvement strategies and plans to promote continuous improvement.