Carlo Cantaluppi
Gold Coast,QLD
Summary
Motivated and reliable young professional with strong interpersonal skills and a customer-oriented mindset. Known for being punctual, organized, and attentive to both company objectives and client needs. Collaborative team player with a proactive approach, effectively engaging with management and colleagues to achieve results.
Overview
5
5
years of professional experience
Work History
BILLING AND SHIPPING OFFICE CLERK
IDEA S.P.A.
COMO, ITALIA
09.2021 - 01.2026
- Oversaw final stage of customer order cycle to ensure timely fulfillment.
- Coordinated domestic and international shipments, managing carrier relationships for efficiency.
- Managed preparation and submission of customs documentation to ensure compliance with regulations.
- Handled customer communications on shipment tracking, delivery schedules, returns, complaints, and invoicing resolutions to enhance customer satisfaction.
- Issued and checked tax documents for accuracy before electronic submission.
- Managed both physical and digital archives.
WAITER
HOTEL GIOIELLA 4****
BELLARIA, ITALIA
07.2021 - 08.2021
- Delivered attentive table service to enhance guest satisfaction.
- Set up the dining room before service to create a a welcoming atmosphere.
- Prepared and arranged a buffet to enhance guest dining experience.
- Sanitised and cleaned dining room after each service to maintain guest safety and comfort.
WAITER
LIDO DEL SEGRINO
EUPILIO, ITALIA
09.2020 - 09.2020
- Provided table service to enhance customer dining experience.
- Provided table service to enhance the customer dining experience.
- Maintained clean and sanitized dining areas, supporting hygiene standards and guest safety.
- Washed and organized crockery, ensuring readiness for timely and efficient service.
Education
High School Diploma - Economics, Business Administration, Law And IT
Istituto Di Scuola Superiore I.T.E.S Caio Plinio Secondo
Como, Italia, ItaliaSkills
- Ability to manage multiple projects simultaneously, prioritizing workflows according to requirements;
- Office suite proficiency Windows Browser use Email management
- Excellent analytical and problem-solving skills;
- Ability to work effectively both independently and as part of a team;
- Excellent listening skills with a keen eye for details;
- Conflict resolution skills
Licenses and registrations
- White Card
- RSA
Languages
- Italian
- English
- French
Timeline
BILLING AND SHIPPING OFFICE CLERK
IDEA S.P.A.
09.2021 - 01.2026
WAITER
HOTEL GIOIELLA 4****
07.2021 - 08.2021
WAITER
LIDO DEL SEGRINO
09.2020 - 09.2020
High School Diploma - Economics, Business Administration, Law And IT
Istituto Di Scuola Superiore I.T.E.S Caio Plinio Secondo