Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carlo De Santis

Perth,WA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.



Overview

32
32
years of professional experience

Work History

Petrol Station Manager/Business Owner

Chevron
11.1999 - Current
  • Manage the daily operations of a petrol station including all aspects of retail of petrol, managing petrol stocks.
  • Business ownership of operations of petrol station outside of the supply of petrol, this includes managing rental mechanical workshop, retail sales and rental contracts
  • As a qualified mechanic provide mechanical support to the mechanic on site including some mechanical repairs.
  • Manage a team of 4 staff members including preparing staff rosters, payrole duties, provide OHS training
  • Maintaining stock and ordering, interaction with sales representatives
  • Developed and maintained courteous and effective working relationships.
  • Delivered services to customer locations within specific timeframes.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.
  • Strengthened communication skills through regular interactions with others.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Skilled at working independently and collaboratively in a team environment.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Worked well in a team setting, providing support and guidance.

Automative Mechanic

A1 Mechanical
01.1997 - 11.1999
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Boosted customer confidence with clear explanations of diagnostic findings and proposed solutions.
  • Inspected and tested equipment to locate worn and damaged parts.
  • Test drove vehicles to determine problems and test repairs.
  • Changed vehicle oil and replaced filter.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Ensured safety compliance by performing thorough inspections on vehicles and implementing necessary repairs.
  • Exceeded customer expectations by consistently delivering exceptional service and workmanship.
  • Improved customer satisfaction by providing timely and accurate diagnostics of vehicle issues.
  • Coordinated with parts department to determine availability of necessary components.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Repaired and replaced worn and damaged components.
  • Repaired brake, exhaust, electrical and other systems.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Followed established safety procedures and techniques when working under lifted vehicles.
  • Read and followed technical documentation to complete accurate repairs.
  • Assessed vehicle maintenance status and completed needed service.
  • Measured depth of current tire tread and educated customers about dangers of low tread.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Increased workshop efficiency by maintaining a clean and organized workspace.
  • Maintained detailed records of services performed to streamline future maintenance processes for customers.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Investigated customer complaints to identify cause of malfunctions.
  • Developed and maintained courteous and effective working relationships.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Automative Mechanic Apprentice

Regents Osborne Park
02.1992 - 12.1996

Education

Certificate III - Driving Operations

Miro Training
Perth
10.2023

Graduate Certificate - Automotive Mechanics

WA TAFE
PERTH
12.1996

Skills

  • Data Entry
  • Organization
  • Time Management
  • Problem-Solving
  • Friendly, Positive Attitude
  • Microsoft Office Basic Level user
  • PPE use
  • Dependable and Responsible
  • Attention to Detail
  • Customer Relations
  • Teamwork and Collaboration
  • Multitasking
  • Quality Assurance

Languages

Italian
Full Professional

Timeline

Petrol Station Manager/Business Owner

Chevron
11.1999 - Current

Automative Mechanic

A1 Mechanical
01.1997 - 11.1999

Automative Mechanic Apprentice

Regents Osborne Park
02.1992 - 12.1996

Certificate III - Driving Operations

Miro Training

Graduate Certificate - Automotive Mechanics

WA TAFE

Similar Profiles

CREATE PROFILE
Carlo De Santis