Carlo Alberto Alloa

Customer Styling:

• Provide personalized styling assistance to customers, helping them find outfits that suit their preferences, body types, and occasions.
• Offer fashion advice and recommendations to enhance the customer's shopping experience.

Clienteling:

• Build and maintain relationships with regular customers, keeping track of their preferences and notifying them about new arrivals or upcoming sales.
• Assist in creating a loyal customer base through exceptional service and personalized styling.

Customer Service:

• Delivered exceptional customer service by promptly addressing queries and resolving issues.
• Conducted follow-ups with customers to ensure satisfaction and gathered valuable feedback.

KPI:

• achieved weekly sales targets
• maintained healthy conversion of sales

Achievements:

• Exceeded monthly and quarterly sales targets consistently achieving high conversion rates.
• Recognized for exceptional customer service, resulting in positive customer reviews and increased client retention.

Responsibilities:

• Assisted customers in finding the perfect formal shoes, offering personalized styling advice.
• Provided fitting assistance and ensured customer satisfaction in the selection of formal shoes.
• Maintained an organized and visually appealing display of formal footwear to attract customers.
• Processed sales transactions accurately and efficiently, handling cash and electronic payments.

Achievements:

• Consistently met and exceeded daily and weekly sales targets in a fast-paced retail environment.

Responsibilities:

• Assisted customers in selecting and purchasing products, offering product knowledge and styling advice.
• Operated the cash register, processed transactions accurately, and provided change as needed.
• Maintained a clean and organized sales floor, restocking merchandise and arranging displays.