CARLO ANGELO DE GUZMAN

Client: Blooms The Chemist

• Lead and manage the User Acceptance Testing (UAT) phase for a pharmaceutical e-commerce system implementation.
• Collaborate with key stakeholders, including business analysts, project managers, developers, and end-users, to gather UAT requirements and ensure test coverage aligns with business needs.
• Design and develop comprehensive UAT test scenarios, test objective matrix (TOM), test cases, and test scripts based on functional and non-functional requirements, user stories, and use cases.
• Create and maintain UAT test plans and schedules, identifying key milestones, dependencies, and risks associated with the testing phase.
• Lead and coordinate the execution of UAT test cases, monitor test progress, and analyse test results to identify defects, system inconsistencies, and areas for improvement.
• Provide leadership and guidance to the project team, ensuring they have the necessary resources and support to execute UAT activities effectively.
• Collaborate with the development team to troubleshoot and resolve issues identified during UAT, ensuring timely resolution and effective communication with stakeholders.
• Track and report UAT progress, including defect status, test coverage, and overall system readiness, to project stakeholders, providing clear and concise updates on a regular basis.
• Conduct post-implementation reviews and document lessons learned to continuously improve the UAT process and enhance software quality assurance practices within the organization.

Client: Allianz Insurance Australia

• Review stories and liaise with BA and stakeholders for clarifications and queries documented in Alfresco/Wiki
• Ensure that stories for testing are appropriately estimated during sprint planning
• Design Test Objective Matrix based from acceptance criteria
• Develop test cases, execute progression and regression testing and documents testing in different environments using HP ALM
• Raise, prioritise, retest and close defects during the execution phase using Jira
• Execute API Testing using Postman and coordinate with API automation team for outcome results
• Execute SQL queries using Squirrel for data analysis and test verifications
• Work closely with offshore team and on-shore automation team members to deliver projects within project timelines
• Deploy development fix/changes using Jenkins
• Ensure that tests are completed and documented and all outstanding issues are triaged or resolved
• Provide system walkthrough sessions to team members
• Deliver handover documents to BAU team
• Attends daily stand-up meetings, sprint review sessions and team discussions
• Provides daily and weekly status reports to stakeholders including test metrices
• Deliver Test Summary Report to stakeholders for each milestones

Client: Intact Insurance US

• Leads the QA team by defining acceptance criteria, testing considerations, approach and strategies, managing risks and improving internal processes
• Makes decisions for QA team after collaboration and communication with other members
• Responsible for over-all test planning and assignment for each sprint
• Tracks and manages story and it's life cycle from start to completion

SCRUM AGILE METHODOLOGY

• Review assigned user stories’ requirements and technical specifications
• Provide acceptance criteria and applicable story points for each assigned user stories
• Creates, executes and documents testing (functional and non-functional tests) in Acceptance/QA/Production Environment
• Raised sprint bugs found and/or any potential risks encountered during testing using Jira
• Attends daily scrum meetings, backlog refinement discussions, sprint reviews, showcases and retrospective analyses
• Updates any potential changes affected from previous and/or current release of Regression Test Cases
• Communicates with the team (QAs and developers) and the Product Owner/Scrum Master for updates or any impediments

WATERFALL METHODOLOGY

• Review requirements and provide feedback for any issues and conflicts with existing functions
• Creates test plan, provide estimates, executes and documents testing in Acceptance/QA/Production Environment
• Logs any defects found including inquiries and requirements clarification using Jira
• Attends weekly meeting discussion for updates and continuous improvements
• Updates any potential changes affected from previous and/or current release of Regression Test Cases
• Sends daily and weekly status

Client: Macquarie Bank

• Validated system requirements through targeted functional, regression, and performance testing efforts.
• Review, analyse and provide clarifications on business and technical requirements
• Converts requirements into high level scenarios and test cases
• Writes test cases, test scripts and provide test coverage by linking the test cases to appropriate requirements IDs
• Executes System integration test, sanity test and regression testing.
• Evaluates test results, provide additional tests in determining alternative solution. Otherwise, provide impacts and risks associated with the found defect.
• Provide weekly updates based on ticket-based status for weekly report and metrics.
• Participates in post mortem analysis at the end of each releases
• Recommends enhancements and value-added tasks to improve testing quality

• Mobile Testing (iOS and Android), Functional Testing, Compatibility Testing, Accessibility Testing, White-box Testing (DB Checks thru basic SQL) Load/Stress/Performance Testing, Fail-over testing, Regression Testing, Confirmation testing, Post-Live Sanity Testing
• Writes and executes test plan, creates test design, implements testing
• Communicates and resolves issues to project stakeholders (local or overseas) in the appropriate level of details.
• Leads new testing projects: Redesign, Site Optimisation, Maintenance, Content Upgrade, Counter Reporting, Digital Rights System Upgrade, Data Alignment
• Reproduce bugs raised by business (Confirmation Test), retest tickets from all phases and confirms/verifies fixes from development team
• Evaluates test results and compare to acceptable variance in performance.
• Raise issues/bugs/clarifications and tracks co-relating data for QA metrics report.
• Coordinate with team members in resource logging update: weekly, monthly and end of year actuals
• Initiates a weekly and end-of-year retrospective analysis across all projects including findings, issues encountered, risks, conflicts and the corresponding recommendation (if necessary)
• Provides recommendation for enhancements of QA testing processes, tools and workflow
• Writes automation scripts for Regression testing (shot duration only)
• Facilitated training sessions for new hires on best practices in software quality assurance, reinforcing company commitment to excellence.
• Ensured compliance with industry standards by staying up-to-date with evolving regulations, guidelines, and best practices in software quality assurance.

Client: Maxicare Hearthcare Corporation

• Documents and executes test steps, scripts and procedures
• Develops and implements test schedules and processe
• Collaborated with cross-functional teams to ensure seamless integration of new features and functionalities.
• Conducted comprehensive regression testing after bug fixes, ensuring functional stability throughout product releases.
• Monitors program performance after implementation to prevent reoccurrence of program operating problems and ensure efficiency of operation.
• Writes, revises and verifies quality standards and procedures for program design and system evaluation
• Gathers, analyses, summarises and documents test results.
• Identifies missing or erroneous test processes and develops appropriate solutions.
• Communicates status to project leaders and present the implication of test results on overall project plan
• Develops status reports based on test completion and test findings.
• Identifies differences between established standards and user applications and suggests modifications to conform to standards.
• Assists clients in User Acceptance Testing including creation of User\Technical Manual and System Deployment