Carlos Hadid
Villawood,New South Wales
Summary
Adept at fostering independence and resilience, I leveraged skills in documentation and emotional support to enhance client well-being at Hourani Enterprises. My creative thinking and leadership significantly improved client engagement. Excelling in computer skills and team collaboration, I consistently achieved positive outcomes, demonstrating a profound impact on both client satisfaction and operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Hourani Enterprises
04.2023 - Current
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Implemented behavior management techniques when required for the safety of both clients and staff members involved.
- Coordinated transportation arrangements for clients to attend medical appointments or partake in social activities safely.
- Kept accurate records for client files and handled related paperwork.
- Facilitated community integration for clients by organizing outings, social events, and other opportunities for engagement.
- Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
- Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
Dance Teacher
Dance Fever Academy
08.2020 - 03.2023
- Planned routines for recitals and performances.
- Managed teaching classes with over 70 children at a time with co-worker
- Developed strong relationships with students, encouraging them to develop self-confidence through the art of dance.
- Recognized and adapted to different learning styles to productively communicate and teach materials to all students.
- Organized and led rehearsals for successful school performances, showcasing students'' talents and hard work.
- Enhanced student performance by implementing creative and engaging dance routines.
- Planned, prepared, and delivered lesson plans introducing students to dance techniques.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
Restaurant Waiter
Sidney Lounge
11.2021 - 12.2022
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Maintained professional demeanour under pressure while managing challenging situations involving dissatisfied customers.
- Used cash registers and credit card machines to cash out customers.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Sales Assistant
Kmart
02.2019 - 01.2020
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
Education
High School Diploma -
Holy Spirit College
Lakemba, NSW09.2019
Skills
- Documentation And Reporting
- Incident Reports
- Computer Skills
- Risk Assessments
- Creative Thinking
- Emotional Support
- Transportation Assistance
- Team Leadership
- Personal Care
- Independent Living Support
Certification
RSA License - January 2020 - January 2020
Timeline
Disability Support Worker
Hourani Enterprises
04.2023 - Current
Restaurant Waiter
Sidney Lounge
11.2021 - 12.2022
Dance Teacher
Dance Fever Academy
08.2020 - 03.2023
Sales Assistant
Kmart
02.2019 - 01.2020
High School Diploma -
Holy Spirit College
Similar Profiles
Hazem HannaHazem Hanna
Head of the Department of Neurosurgery at Al Hourani HospitalHead of the Department of Neurosurgery at Al Hourani Hospital
Lewis McCanceLewis McCance
CDL A OTR Truck Driver at US XPRESS ENTERPRISES, INC, Werner EnterprisesCDL A OTR Truck Driver at US XPRESS ENTERPRISES, INC, Werner Enterprises
Heather MillerHeather Miller
Human Resources Business Partner at Little Caesar Enterprises Inc.Human Resources Business Partner at Little Caesar Enterprises Inc.
Norman LiNorman Li
Home Care Provider at dementia caringHome Care Provider at dementia caring
Peiyu TsaiPeiyu Tsai
Teacher's Assistant at Shane SchoolTeacher's Assistant at Shane School