Carlos Woo
Mulgrave
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
9
9
years of post-secondary education
9
9
years of professional experience
Work History
Fresh Produce 2IC (2nd in charge)
Coles
Forest Hill
06.2021 - Current
- Inventory management & Stock Rotation, maintaining high visual standards and product availability by unpacking, sorting and merchandising daily deliveries ranging from 4-6 pallets usually by myself without any aid.
- Practice strict FIFO (first in first out) stock rotation protocols monitoring stock quality and freshness ensuring maximum shelf life and significantly reduces waste.
- Operate commercial tools and equipment safely such as both manual and electric pallet jacks, box cutters, fruit knives and machetes as well as safely handling stock weighing 15kg-20kg.
- Delivered helpful and friendly customer service by actively guiding customers to products and demonstrating strong product knowledge and recommendations.
Tea Barista
Sharetea Australia
Forest Hill
12.2018 - 03.2020
- Prepared beverages from a diverse menu of milk teas, fruit teas and smoothies, Strictly adhering to Sharetea recipes and quality standards.
- Operated POS system, managing cash, card, and delivery orders in busy environment while successfully upselling promotional and recommended drinks to enhance customer experience.
- Maintained a clean working environment and adhered to food safety regulations consistently cleaned equipment as well as sanitized.
Court Intern
Magistrates Court
Ringwood
10.2017 - 11.2017
- Systemized and maintained a high volume of legal documentation ensuring accurate index and retrieval for court staff and judicial officers.
- Acted as a liaison between the court and Victoria police to deliver paperwork.
- Managed courtroom readiness by replenishing amenities, maintaining a clean and professional environment for legal practitioners and magistrate.
- Supported judges and clerks during court sessions, contributing to smooth proceedings.
Education
Cert II - Electrotechnology
Box Hill Institute
Box Hill, VIC 05.2026 - 07.2026
Bachelors Degree - Criminology
Victoria University
Melbourne CBD, VIC 02.2020 - 07.2023
VCE -
Brentwood Secondary College
Glen Waverley, VIC 01.2014 - 10.2019
Skills
- Supply Chain Coordination
- Inventory Management
- Customer service
- Articulate Verbal Communication
- Interpersonal Relationship Building
- Autonomous & Self-Directed
- Inventory management
- Safety compliance
- Vendor relationship management
- Business development
Languages
- English, Fluent
- Vietnamese, Basic
- Cantonese, Basic
Personal Information
- English, Fluent
- Vietnamese, Basic
- Cantonese, Basic
Projects Interests
- English, Fluent
- Vietnamese, Basic
- Cantonese, Basic
Timeline
Cert II - Electrotechnology
Box Hill Institute
05.2026 - 07.2026
Fresh Produce 2IC (2nd in charge)
Coles
06.2021 - Current
Bachelors Degree - Criminology
Victoria University
02.2020 - 07.2023
Tea Barista
Sharetea Australia
12.2018 - 03.2020
Court Intern
Magistrates Court
10.2017 - 11.2017
VCE -
Brentwood Secondary College
01.2014 - 10.2019