Carly Ambrose
Ballina,Australia
Summary
Friendly and approachable, with a strong focus on customer service, team leadership, and driving sales. Skilled in managing inventory, training staff, and ensuring smooth operations while creating a welcoming environment for customers.
Overview
7
7
years of professional experience
Work History
Pharmacy Supervisor
Priceline Pharmacy Ballina
Ballina, NSW, Australia
03.2022 - Current
- Supervised and managed the front-of-shop team, ensuring efficient day-to-day operations and excellent customer service.
- Managed store opening and closing procedures.
- Handled phone calls, emails, and customer complaints professionally.
- Maintain the store's visual presentation, ensuring a clean, organised, and appealing layout.
- Maintain inventory control, manage stock levels, and daily orders for the store.
Hospitality Worker
Baskin Robins
Lismore, NSW, Australia
01.2018 - 02.2022
- Provided excellent customer service by greeting customers, taking orders, and resolving issues promptly.
- Ensured adherence to health and safety regulations while maintaining a clean and organised work environment.
- Assisted in opening and closing the store, managing cash handling, and preparing daily sales reports.
Education
Certificate IV - Retail Management
Wollongbar TAFE
Wollongbar, NSW02.2025
Certificate III - Beauty Services
Wollongbar TAFE
Wollongbar, NSW11.2023
School -
Trinity Catholic College
Lismore, NSW11.2022
Skills
- Training and mentoring
- Communication Problem Solving
- Customer service
- Organisational
- Financial management
References
Camille Marshall
Priceline Pharmacy Ballina
Retail Manager
0434081732
Annie Murray-Parkes
Pharmacy Business Leader
0439411885
Timeline
Pharmacy Supervisor
Priceline Pharmacy Ballina
03.2022 - Current
Hospitality Worker
Baskin Robins
01.2018 - 02.2022
Certificate IV - Retail Management
Wollongbar TAFE
School -
Trinity Catholic College
Certificate III - Beauty Services
Wollongbar TAFE