Hi My name is Carly Frankham I have recently finished my studying at Griffith university and am looking to start my full time job and career when I came across your business career opportunities. With wanting to begin the process of getting a American working visa. I am a very Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Higher Duties Captain
The Star Entertainment Group
01.2022 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Proven ability to learn quickly and adapt to new situations.
Skilled at working independently and collaboratively in a team environment.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Strengthened communication skills through regular interactions with others.
Closed out cash register and prepared cashier report at close of business.
Maintained professional, organized, and safe environment for employees and patrons.
Cross-trained existing employees to maximize team agility and performance.
Maintained a clean and organized workspace for optimal productivity and safety.
Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Receptionist
AWL Canopies
09.2021 - 01.2022
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Corresponded with clients through email, telephone, or postal mail.
Restocked supplies and submitted purchase orders to maintain stock levels.
Crew Member
Baskin Robbins
03.2021 - 09.2021
Took orders, prepared ice cream, and collected payments.
Improved customer satisfaction by providing friendly and efficient service at the register.
Cleaned and maintained all areas of restaurant to promote clean image.
Kept food preparation area, equipment, and utensils clean and sanitary.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Offered samples of new ice cream flavors to customers.
Crew Member
Mcdonalds
01.2016 - 09.2021
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Cleaned and maintained all areas of restaurant to promote clean image.
Improved customer satisfaction by providing friendly and efficient service at the register.
Kept food preparation area, equipment, and utensils clean and sanitary.
Worked closely with managers to identify areas of improvement in day-to-day operations resulting in increased productivity levels.
Provided support to crew members, facilitating quick food preparation and delivery.
Admin
Kind Christian College
12.2020 - 02.2021
Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
Entered and maintained departmental records in company database.
Completed forms and reports to facilitate admission, transfer or discharge.
Education
Bachelor of Business/International Tourism - Event Managment
Griffith University
Gold Coast, QLD
11.2024
High School Diploma -
Kings Christian College
Reedy Creek, QLD
11.2020
Skills
Friendly, Positive Attitude
Teamwork and Collaboration
Customer Service
Problem-Solving
Dependable and Responsible
Multitasking Abilities
Time Management
Organizational Skills
Calm Under Pressure
Certification
Certificate III in Retail
Certificate III in Christian Ministry
Timeline
Higher Duties Captain
The Star Entertainment Group
01.2022 - Current
Receptionist
AWL Canopies
09.2021 - 01.2022
Crew Member
Baskin Robbins
03.2021 - 09.2021
Admin
Kind Christian College
12.2020 - 02.2021
Crew Member
Mcdonalds
01.2016 - 09.2021
Bachelor of Business/International Tourism - Event Managment