Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Carly Nixon

Telarah,NSW

Summary

Retail manager with over a decade of managing experience, beginning career as a Christmas casual, working through ranks to Regional Manager before taking a step back to raise my young children.

Overview

13
13
years of professional experience

Work History

Casual/Sales Manager/Onboarding Trainer

AXL & CO by Connor
08.2023 - Current
  • Helped open the second only store for this brand in the entire country
  • Was promoted from casual to store manager in three weeks
  • Has built a loyal customer base from the ground up through exemplary customer experience, customer education, maintaining impeccable store standards and collaborating with the regional, state, national managers as well as General Manager of Axl & Co
  • Has trained all team members in styling, merchandising, sales and problem solving to a point the store runs so well without me, I have been asked to visit other stores to deliver this same training
  • Main responsibilities are customer experience, rostering, stock management, financial reporting, performance management, maintaining open communication with higher management and team, and creating a positive work environment.

Pyjama Angel

THE PYJAMA FOUNDATION
01.2022 - Current
  • Volunteer buddy program where I visit one foster child once weekly to help with the academic and emotional development.

Sales Manager/Regional Manager/Sales Assistant/Holiday HR Support

DECJUBA PTY LTD
06.2015 - 01.2023
  • Have held numerous roles within this business over my time of employment, from Assistant Manager to Regional Manager to State trainer and casual sales assistant post maternity leave
  • Most notably, I was solely responsible for opening five stores and building a shopping community in a new area for the business
  • I was responsible for the hiring and training process for over 25 team members, collaborating with couriers and trades people, and always being able to solve issues creatively, quickly and effectively
  • I was state trainer for customer service and rostering, presenting quarterly at our state meetings
  • During Christmas trade period, from September to December, I was one of five girls who aided the full time HR team in hiring and onboarding 1,000 Christmas casual team members for the peak period
  • Main duties were customer experience, styling, visual merchandising, stock management, recruiting, maintaining rapport with higher management and team, financial reporting, rostering, L & P reports, maintaining a healthy work environment for all I worked with.

Fitness Trainer/Gym Manager

BODY AND SOUL HEALTH WORKS/KOMBAT ACADEMY/ANYTIME FITNESS
01.2012 - 01.2014
  • Have held numerous roles between these businesses from Fitness Trainer, Membership Sales, and Gym Manager
  • My time was spent building rapport with gym members, writing fitness programs, leading a team and quickly and creatively solving any issues that arose
  • Most notably, helped trained individuals with physical disabilities such as cerebral palsy, neuro nerve degeneration (in a wheelchair), post-stroke exercise (alongside an occupational therapist) in addition to helping all people aged 14-80 achieve their goals.

Education

Bachelor of Health/Masters Occupational Therapy -

Certificate III Fitness -

Skills

  • Relationship Building
  • Sales team training
  • Staff Management
  • Goals and performance
  • Verbal and written communication
  • Product Knowledge
  • Sales expertise
  • Client Relationship Management
  • Positive and upbeat
  • Rapport and relationship building
  • Performance Management
  • Analytical problem solver

References

  • Dr. Caitlin Murphy-Kotsidis, 0419 289 209, Previous colleague
  • Shannan Bilich, 0424 974 192, Previous colleague (Body and Soul Health Works)
  • Natalie Hampson, 0435 565 331, Current Manager Decjuba Greenhills

Timeline

Casual/Sales Manager/Onboarding Trainer

AXL & CO by Connor
08.2023 - Current

Pyjama Angel

THE PYJAMA FOUNDATION
01.2022 - Current

Sales Manager/Regional Manager/Sales Assistant/Holiday HR Support

DECJUBA PTY LTD
06.2015 - 01.2023

Fitness Trainer/Gym Manager

BODY AND SOUL HEALTH WORKS/KOMBAT ACADEMY/ANYTIME FITNESS
01.2012 - 01.2014

Bachelor of Health/Masters Occupational Therapy -

Certificate III Fitness -

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Carly Nixon