Carly Parkes
Kings Langley,NSW
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organisational performance.
Overview
6
6
years of professional experience
Work History
Maintenance Manager
OOh!media
Bella Vista, NSW
04.2024 - Current
- Supervised employee performance, preventive maintenance, and safety.
- Optimised spare parts inventory management by identifying critical items and setting appropriate stock levels based on usage patterns.
- Improved equipment reliability by implementing a preventive maintenance program and managing repair schedules.
- Collaborated with other department managers to coordinate maintenance activities around production schedules, minimising operational interruptions.
- Scheduled regular inspections of equipment and facilities to manage wear and tear.
- Reduced downtime by efficiently overseeing the maintenance team and prioritising tasks according to urgency.
Graffiti Removalist
Urban Maintance Systems
Chippendale, NSW
09.2023 - 03.2024
- Assisted with day-to-day operations, working efficiently and productively with all team members. Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Learned and adapted quickly to new technology and software applications.
- Delivered services to customer locations within high pressure and specific timeframes.
- Gained extensive knowledge in data entry, analysis and reporting with Ausgr, Field Aware and Sales Force.
- Self-motivated, with a strong sense of personal responsibility.
- Exercised leadership capabilities by successfully motivating and inspiring a team of 8 across multiple contracts.
- Resolved problems, improved operations and provided exceptional service.
- Operated High water pressure units
Social Media Manager
One Wellbeing & One Training
Leichhardt, NSW
04.2022 - 12.2023
- Increased customer engagement through social media.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Created business logos and graphics using canva.
- Created and edited video footage on adobe premier.
- Edited photos through photoshop.
- Created and planned Instagram, Facebook and LinkedIn schedules using meta buisness suite.
Digital Marketing Specialist
Ticketek
Sydney, NSW
12.2022 - 08.2023
- Implemented new strategies to improve click-through rates and conversion.
- Monitored digital marketing analytics, identifying trends and making data-driven adjustments to improve performance.
- Build mass emails through dreamweaver and schedule through braze.
- Create and schedule SMS campaigns on braze.
- Build weekly entertainment and sport newsletters for each state.
- Schedule event day, event cancelled, event reschedules/change email and sms.
Social Media Producer
National Rugby League (NRL)
Sydney, NSW
06.2022 - 05.2023
- Posted useful, creative and timely content on social media and website.
- Curated content for social media platforms. (Instagram, Facebook, X (Twitter) and LinkedIn)
- Edited photographs and video highlights live during and after games using Photoshop and Premiere Pro.
- Produced clear and concise creative briefs outlining project objectives and requirements for the socials channels
- Developed and implemented strategic social media marketing plans.
- Utilised third-party social media management tools and social media tracking platforms for in-depth analytics.
- Monitored sentiment of campaign content and competitive landscapes to drive strategic content and response.
- Curated community engagement to drive community reach.
Sales Assistant
Rebel Sport
Parramatta
09.2018 - 11.2021
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Executed visual merchandising strategies to attract customers and drive sales.
Education
HSC -
Oakhill College
Castle Hill, NSWSkills
- Social Media Management
- Photo and Video Editing
- Teamwork and Collaboration
- Content Creation
- Staff Management
- Safety Protocols
- Team Leadership
- Deadline Management
- Employee Scheduling
- Computer Skills
Timeline
Maintenance Manager
OOh!media
04.2024 - Current
Graffiti Removalist
Urban Maintance Systems
09.2023 - 03.2024
Digital Marketing Specialist
Ticketek
12.2022 - 08.2023
Social Media Producer
National Rugby League (NRL)
06.2022 - 05.2023
Social Media Manager
One Wellbeing & One Training
04.2022 - 12.2023
Sales Assistant
Rebel Sport
09.2018 - 11.2021
HSC -
Oakhill College