Carly Seaniger

Collaborated with experienced nurses and Assistant in Nursing (AIN) professionals to provide comprehensive patient care in an aged care environment.

Key responsibilities included:

• Clinical Training and Skill Refinement: Engaged in hands-on clinical training under the supervision of nursing professionals, continually improving practical skills and clinical competence.

• Vital Signs Monitoring: Accurately took and monitored patient vital signs, promptly reporting any changes to the nursing staff to ensure timely medical intervention.

• Dementia and Behavioural Support: Assisted residents diagnosed with dementia and behavioural issues, providing compassionate and patient-centred care tailored to their unique needs.
• Observed patient behaviour and reported changes to the nurse in charge for resolution.

• Personal Care Assistance: Supported residents with daily living activities, including showering and changing, ensuring their comfort and dignity.

• Nutritional Support: Assisted residents with their meals, helping to ensure they receive proper nutrition and hydration in accordance with dietary requirements.

• Implemented infection control protocols: Maintained a safe and hygienic environment for both patients and staff members, by maintaining the five moments of hand hygiene and correct personal protective equipment (PPE).

• Assisted with housekeeping duties as well as running errands.
• Handled challenging behavioural issues using appropriate discipline strategies and proactive communication with parents.
• Ensured children's safety and comfort by consistently monitoring their environment and addressing potential hazards.
• Promoted intellectual development through reading, storytelling, and engaging educational activities.
• Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
• Prepared meals and snacks for children based on dietary guidelines.
• Developed strong communication with parents to provide updates on children's progress, needs, and achievements.
• Supported children in play activities, meals, and snacks, hygiene and socialization.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phones promptly and directed incoming calls to the correct offices.
• Kept reception area clean and neat to give visitors a positive first impression.
• Handled sensitive information with discretion while maintaining strict confidentiality standards.
• Handled cash transactions and maintained sales and payments records accurately.

• Enhanced customer satisfaction by efficiently addressing and resolving service-related issues.
• Prioritised tasks during peak business hours, maintaining focus on urgent requests while delegating non-critical assignments.
• Reduced resolution timeframes by effectively troubleshooting common issues and implementing preventive measures.
• Adapted communication style to accommodate diverse customer preferences, establishing trust and rapport quickly in each interaction.