Created original artwork for custom tattoo designs based on client requests.
Cleaned and sterilized equipment before and after each client.
Provided clean, high-quality work at all times.
Built relationships with customers through friendly interactions and professional demeanor.
Maintained records of all services rendered, supplies purchased, and fees collected.
Management of appointment and deposit information, processed payment and trust account management.
Studio Owner/Operator and Artist
Little Bird Tattoo
Berlin , Germany
02.2011 - 02.2016
Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
Managed daily operations of the business, including staff, sales, inventory, and accounting.
Developed custom tattoo designs for customers.
Maintained areas neat and clean and equipment sanitized.
Maintained records of all services rendered, supplies purchased, and fees collected.
Corporate Flight Attendant
Imperial Jet
Frankfurt, Germany
06.2009 - 01.2011
In Flight services, support and planning for 6 private jets operating out of Frankfurt, Germany and Beirut, Lebanon.
Co-ordination of menus and ordering of meals and snacks, beverage and passenger items directly from airport catering but also from hotels and restaurants in locations throughout Europe, Asia, Middle east and Africa.
Completed flight logs, passenger action reports and inventory paperwork with high attention to detail.
Scheduled crew members for upcoming flights based on availability and qualifications.
Coordinated with other departments, such as maintenance and catering, to ensure all necessary preparations for flights were completed.
Provided customer service to passengers; answered questions and addressed concerns.
Royal In Flight Services Attendant
Qatar Amiri Flight
Doha, Qatar
11.2006 - 05.2009
In flight services to the Royal Family of Qatar on their fleet of 8 private airplanes. Flights to various worldwide destinations as per employer request.
Ensured that all customer service standards were met or exceeded during each shift.
Assisted in the preparation of food and menu items such for a select roster of regular guests and maintained quality control of dietary requirements and personal preferences.
Interacted positively with guests and coworkers to build professional relationships.
Flight Attendant
Emirates
Dubai, United Arab Emirates
05.2003 - 10.2006
Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
Greeted passengers, answered questions, and directed them to their seats.
Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
Education
Undergraduate Certificate in Health Sciences - Health Sciences