Summary
Overview
Work History
Education
Skills
Objective
Accomplishments
Timeline
Generic

Carly Walsh

Kew,VIC

Summary

Highly motivated and positive individual with great organisational and communication skills. Passionate about Customer service and teamwork. The challenges of fast paced fast-food environment have demonstrated how to efficiently work on feet and problem solve whilst maintaining friendly demeanour with a wide variety of customers.

Overview

5
5
years of professional experience

Work History

Customer Service Worker

Mc Donalds
11.2021 - Current
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Cultivated warm relationships with regular customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Children's Party Host

Dream City
03.2021 - 03.2022
  • Supervised children's educational party activities, maintaining happiness, safety and well-being whilst learning in fun environment.
  • Prepared and served food and drinks to guests, meeting hygiene and safety standards.

Receptionist

Albert Park Indoor Sports Centre (APISC)
01.2021 - 12.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Checked in sports teams for social sports and court hires.
  • Sold drinks and snacks to customers.
  • Cleaned and sanitised regularly.

Administrator (Casual)

The Incubator
05.2019 - 03.2021
  • Patched and put together technical designs for various large company's websites
  • Packed promotional items for company consumers

Newspaper Distributor (Casual)

Salmat (Melbourne)
03.2019 - 01.2020
  • Stayed on schedule for weekly sorting, assembly and deliveries for over 250 individual and corporate customers
  • Planned weekly rounds to determine most efficient way to distribute newspapers dependent on weather conditions

Education

Some College (No Degree) -

Siena College
Camberwell, VIC
2023

Skills

  • Great communication to customers and colleagues/team
  • Teamwork
  • High level of math helps with customer transactions
  • Cleaning and sanitising
  • Multi-tasking ability
  • Question responses
  • Friendly demeanour
  • Computer proficiency
  • Time management skills
  • Adaptability/Flexibility
  • Maintaining store appearance
  • Calm Under Pressure
  • Working with children's check
  • Upper-intermediate Italian language skills

Objective

Dedicated and enthusiastic tutor committed to fostering academic growth and confidence in primary to high school students through personalized instruction and support.

Accomplishments


  • Received an Honorable mention ("Certificato di Lode") in Swinburne University's Italian poetry competition (2019)
  • First Place in Dante Alighieri's Poetry Competition (2021)
  • Received OLGC's Gartner award along with $250 scholarship (2017).
  • Participated in Siena College's Advanced mathematics and Philosophy program.
  • Participated in Melbourne University's Robotics Workshop and Competition, and Kingswood College's Academics day.
  • Maintained consistently high results with my school work whilst balancing out-of-school sports, drama play rehearsals and newspaper delivery job runs.
  • Participated in many sport teams for Netball and Basketball, building my resilience, teamwork and communication.
  • Consistent babysitting and position at party place nurtured my ability to entertain and look after children effectively

Timeline

Customer Service Worker

Mc Donalds
11.2021 - Current

Children's Party Host

Dream City
03.2021 - 03.2022

Receptionist

Albert Park Indoor Sports Centre (APISC)
01.2021 - 12.2021

Administrator (Casual)

The Incubator
05.2019 - 03.2021

Newspaper Distributor (Casual)

Salmat (Melbourne)
03.2019 - 01.2020

Some College (No Degree) -

Siena College
Carly Walsh