Carly Wells
NEWCASTLE,NSW
Summary
To secure a position within a company where I can utilise my skills and grow within an organisation.
Overview
19
19
years of professional experience
Work History
Administration Coordinator
Royal Freemasons' Benevolent Institution
01.2021 - Current
- Scheduled appointments between staff members or outside parties as needed.
- Provided administrative support to the executive team by scheduling meetings, preparing agendas and taking minutes.
- Monitored changes in legislation that may affect the organization's operations.
- Reviewed employees' work to check adherence to quality standards and proper procedures.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Guided employees in handling difficult or complex problems.
- Resolved customer complaints or answered customers' questions.
- Implemented departmental policies and standards in conjunction with management to streamline internal processes.
- Computed balances, totals or commissions to support accounting team.
- Recruited, interviewed and selected employees to fill vacant roles.
- Coordinated with IT department to resolve technical issues, ensuring minimal disruption to office operations.
- Managed confidential employee and company documents, ensuring they are securely stored and handled.
Medical Receptionist
Macquarie Family Practice
01.2020 - 01.2021
- Greeted and checked in patients, updating patient information in computer system.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
Ward Clerk
Hunter Valley Private Hospital
NEWCASTLE
01.2019 - 01.2020
- Responsible for greeting visitors, answering phones and providing general information.
- Maintained patient records including medical histories, test results, medication lists and other related information.
- Assisted in the preparation of patient charts prior to doctor visits.
- Provided administrative support to physicians and nursing staff by entering patient data into hospital systems.
Administration Officer
Newcastle Private Hospital
Newcastle
01.2014 - 01.2019
- Managed and maintained office filing systems, ensuring all documents are accurately stored and easily retrievable.
- Provided administrative support to senior management staff, including diary management, travel arrangements and document preparation.
- Developed and implemented effective office procedures to ensure smooth running of the organisation.
- Answered incoming telephone calls and responded to customer enquiries promptly and courteously.
- Produced detailed minutes of meetings for circulation to relevant personnel.
- Organised team building activities for employees across various departments.
- Set appointments and managed meeting schedule.
- Liaised with internal teams and external customers to facilitate smooth communication and handle requests.
Senior Wedding Coordinator
Hunter Valley Gardens
01.2006 - 01.2012
- Organized and managed all aspects of wedding planning, including budgeting, scheduling and vendor selection.
- Recruited sponsors for events and planned scope of involvement, financial tie-ins and promotional aspects for mutual benefit.
- Worked with professional and trade associations to create memorable and successful events.
- Designed contracts, collected fees, and booked venues for events.
- Managed day-of logistics including transportation arrangements, setup and teardown of venue decorations and emergency troubleshooting when needed.
- Supported accurate financial recordkeeping by closely checking bills and approving payments.
- Responded promptly to customer inquiries via phone or email in an efficient yet friendly manner.
- Reviewed invoices from vendors before submitting them for payment processing.
- Maintained organized records of client contact information along with notes about specific requests or preferences.
Education
Some College (No Degree) - Advanced Diploma Hospitality Management
Belmont Christian College
Newcastle, NSWSkills
- Scheduling expertise
- Correspondence Management
- Microsoft Excel
- Microsoft Access
- Multitasking Abilities
- Team leadership
- Team management
- Meeting planning
- Attention to Detail
- Schedule Management
- Budget monitoring
- Time Management
- Conflict resolution
Profileandstrengths
- Quality and service driven
- Customer focused
- Experienced administrator
- Exceptional communication skills combined with high energy and a vibrant personality
- Friendly and warm individual who is intelligent with strong initiative, honesty and optimism
- Excellent organisational ability, capacity to think clearly and make logical decisions in high pressure environments
- Exceptional business, people and communication skills
- Extremely flexible with multiple skills in organisation, time management and competing deadlines.
Affiliations
- Family
- Caravaning
- Travel
- Sport
References
References available upon request.
Timeline
Administration Coordinator
Royal Freemasons' Benevolent Institution
01.2021 - Current
Medical Receptionist
Macquarie Family Practice
01.2020 - 01.2021
Ward Clerk
Hunter Valley Private Hospital
01.2019 - 01.2020
Administration Officer
Newcastle Private Hospital
01.2014 - 01.2019
Senior Wedding Coordinator
Hunter Valley Gardens
01.2006 - 01.2012
Some College (No Degree) - Advanced Diploma Hospitality Management
Belmont Christian College
Similar Profiles
Izabella SuterIzabella Suter
Care Service Employee at Royal Freemasons Benevolent InstitutionCare Service Employee at Royal Freemasons Benevolent Institution
Darren GrayDarren Gray
HOME CARE OFFICER at Royal Freemasons Benevolent InstitutionHOME CARE OFFICER at Royal Freemasons Benevolent Institution
Cooper Jay RyanCooper Jay Ryan
Carer at Royal Freemasons Benevolent InstitutionCarer at Royal Freemasons Benevolent Institution
ERIKA MARIE FAMILGANERIKA MARIE FAMILGAN
Care at Home Officer at Royal Freemasons Benevolent InstitutionCare at Home Officer at Royal Freemasons Benevolent Institution
Sainul Al SuwaidySainul Al Suwaidy
International Recruitment Co-Ordinator at MUSGROVE PARK NHS HOSPITAL, TAUNTONInternational Recruitment Co-Ordinator at MUSGROVE PARK NHS HOSPITAL, TAUNTON