Summary
Overview
Work History
Education
Skills
Profileandstrengths
Affiliations
References
Timeline
Generic

Carly Wells

NEWCASTLE,NSW

Summary

To secure a position within a company where I can utilise my skills and grow within an organisation.

Overview

19
19
years of professional experience

Work History

Administration Coordinator

Royal Freemasons' Benevolent Institution
01.2021 - Current
  • Scheduled appointments between staff members or outside parties as needed.
  • Provided administrative support to the executive team by scheduling meetings, preparing agendas and taking minutes.
  • Monitored changes in legislation that may affect the organization's operations.
  • Reviewed employees' work to check adherence to quality standards and proper procedures.
  • Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
  • Guided employees in handling difficult or complex problems.
  • Resolved customer complaints or answered customers' questions.
  • Implemented departmental policies and standards in conjunction with management to streamline internal processes.
  • Computed balances, totals or commissions to support accounting team.
  • Recruited, interviewed and selected employees to fill vacant roles.
  • Coordinated with IT department to resolve technical issues, ensuring minimal disruption to office operations.
  • Managed confidential employee and company documents, ensuring they are securely stored and handled.

Medical Receptionist

Macquarie Family Practice
01.2020 - 01.2021
  • Greeted and checked in patients, updating patient information in computer system.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Assisted with filing of medical records and documents, maintaining accurate electronic files.

Ward Clerk

Hunter Valley Private Hospital
NEWCASTLE
01.2019 - 01.2020
  • Responsible for greeting visitors, answering phones and providing general information.
  • Maintained patient records including medical histories, test results, medication lists and other related information.
  • Assisted in the preparation of patient charts prior to doctor visits.
  • Provided administrative support to physicians and nursing staff by entering patient data into hospital systems.

Administration Officer

Newcastle Private Hospital
Newcastle
01.2014 - 01.2019
  • Managed and maintained office filing systems, ensuring all documents are accurately stored and easily retrievable.
  • Provided administrative support to senior management staff, including diary management, travel arrangements and document preparation.
  • Developed and implemented effective office procedures to ensure smooth running of the organisation.
  • Answered incoming telephone calls and responded to customer enquiries promptly and courteously.
  • Produced detailed minutes of meetings for circulation to relevant personnel.
  • Organised team building activities for employees across various departments.
  • Set appointments and managed meeting schedule.
  • Liaised with internal teams and external customers to facilitate smooth communication and handle requests.

Senior Wedding Coordinator

Hunter Valley Gardens
01.2006 - 01.2012
  • Organized and managed all aspects of wedding planning, including budgeting, scheduling and vendor selection.
  • Recruited sponsors for events and planned scope of involvement, financial tie-ins and promotional aspects for mutual benefit.
  • Worked with professional and trade associations to create memorable and successful events.
  • Designed contracts, collected fees, and booked venues for events.
  • Managed day-of logistics including transportation arrangements, setup and teardown of venue decorations and emergency troubleshooting when needed.
  • Supported accurate financial recordkeeping by closely checking bills and approving payments.
  • Responded promptly to customer inquiries via phone or email in an efficient yet friendly manner.
  • Reviewed invoices from vendors before submitting them for payment processing.
  • Maintained organized records of client contact information along with notes about specific requests or preferences.

Education

Some College (No Degree) - Advanced Diploma Hospitality Management

Belmont Christian College
Newcastle, NSW

Skills

  • Scheduling expertise
  • Correspondence Management
  • Microsoft Excel
  • Microsoft Access
  • Multitasking Abilities
  • Team leadership
  • Team management
  • Meeting planning
  • Attention to Detail
  • Schedule Management
  • Budget monitoring
  • Time Management
  • Conflict resolution

Profileandstrengths

  • Quality and service driven
  • Customer focused
  • Experienced administrator
  • Exceptional communication skills combined with high energy and a vibrant personality
  • Friendly and warm individual who is intelligent with strong initiative, honesty and optimism
  • Excellent organisational ability, capacity to think clearly and make logical decisions in high pressure environments
  • Exceptional business, people and communication skills
  • Extremely flexible with multiple skills in organisation, time management and competing deadlines.

Affiliations

  • Family
  • Caravaning
  • Travel
  • Sport

References

References available upon request.

Timeline

Administration Coordinator

Royal Freemasons' Benevolent Institution
01.2021 - Current

Medical Receptionist

Macquarie Family Practice
01.2020 - 01.2021

Ward Clerk

Hunter Valley Private Hospital
01.2019 - 01.2020

Administration Officer

Newcastle Private Hospital
01.2014 - 01.2019

Senior Wedding Coordinator

Hunter Valley Gardens
01.2006 - 01.2012

Some College (No Degree) - Advanced Diploma Hospitality Management

Belmont Christian College

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Carly Wells