Carme Borges
Brisbane,Queensland
Summary
Dynamic Liaison Officer at BioGiene Services Pty Ltd, adept at fostering collaborative relationships and enhancing communication across teams. Proven track record in conflict mediation and process improvement, leading to significant operational efficiencies. Skilled in MS Office, I excel in high-pressure environments, ensuring project objectives are met while maintaining stakeholder satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Liaison Officer
BioGiene Services Pty Ltd
06.2025 - Current
- Facilitated communication between stakeholders to ensure clarity and alignment on project objectives.
- Assisted in coordinating logistics for events, improving overall efficiency and participant engagement.
- Supported development of training materials for staff, enhancing understanding of operational protocols.
- Conducted research and analysis to inform decision-making processes within the team.
- Maintained records of interactions with clients, ensuring accurate tracking of feedback and concerns.
- Organized meetings with key partners to foster collaboration and streamline project execution.
- Provided administrative support by preparing reports and documentation for internal review processes.
- Maintained an open line of communication with clients, ensuring satisfaction and addressing any concerns promptly.
- Developed strong working relationships with external partners, strengthening collaboration on joint initiatives.
- Provided guidance to new employees during onboarding process, expediting their integration into the organization.
- Established effective communication channels by collaborating with various departments and stakeholders.
- Coordinated efforts between teams to achieve project objectives within tight deadlines.
- Served as a key point of contact for cross-functional teams during complex projects or initiatives.
- Delivered comprehensive reports summarizing project progress, challenges faced, and potential solutions in a timely manner .
- Facilitated negotiations between internal departments and external partners to reach mutually beneficial agreements.
- Managed conflict resolution, ensuring positive outcomes for all parties involved in disputes or disagreements.
- Contributed positively to company culture by actively participating in employee engagement initiatives.
- Supported organizational goals by facilitating the exchange of information among team members and departments.
- Monitored industry trends and developments to remain current on best practices relevant to liaison officer role responsibilities.
- Enhanced cross-departmental communication by establishing regular inter-departmental meetings.
- Established feedback mechanism for stakeholders, leading to significant improvements in service delivery.
- Played key role in planning and execution of high-profile events, ensuring smooth operation.
- Fostered relationships with key stakeholders to support organization's strategic objectives.
- Organized and led community engagement events to strengthen local partnerships.
- Increased awareness of policy changes, conducting comprehensive informational sessions for staff.
- Conducted regular reviews of operations and identified areas for improvement.
Berry Picker
Queensland Berries
04.2025 - 06.2025
- Harvested berries efficiently, ensuring quality and freshness for distribution.
- Adhered to safety protocols while working in varying weather conditions.
- Collaborated with team members to optimize picking processes and improve yield.
- Identified ripe berries quickly, minimizing waste during harvesting.
- Maintained cleanliness of work area, adhering to hygiene standards.
- Reported any equipment malfunctions to supervisors for timely repairs.
- Participated in regular team meetings to discuss progress and address challenges.
- Demonstrated adaptability by quickly learning new skills and adjusting to varying weather conditions during harvest season.
- Ensured quality control by carefully inspecting berries for ripeness and discarding spoiled ones.
Education
Certificate III - English Language
TAFE QLD
QLD06-2027
Bachelor of Science - Law
Universidade Da Paz
Timor - Leste12-2018
Skills
- Complex problems analysis
- Recordkeeping
- Policies and procedures implementation
- Collaborative relationships
- Conflict mediation
- Proficient in Ms Office
- Resource advocacy
- Multidisciplinary collaboration
- Team collaboration
- Verbal and written communication
- Activity planning
- Multilingualism
- Communication improvements
- Reporting
- Attendance guidelines
- High-pressure environments
- Idea development and brainstorming
- Process improvement
- Teamwork and collaboration
- Time management
Accomplishments
- Supervised team of 88 PEV/PALM staff members.
- Collaborated with team of 4 in the development of workforce Palm Scheme Labour.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Digital Marketing Certificate
- Tourism
- Language Proficiency - Peace Corps
- English Language Certificate
Languages
English
Professional Working
Indonesian
Full Professional
Portuguese
Professional Working
Hindi
Professional Working
Timeline
Liaison Officer
BioGiene Services Pty Ltd
06.2025 - Current
Berry Picker
Queensland Berries
04.2025 - 06.2025
Certificate III - English Language
TAFE QLD
Bachelor of Science - Law
Universidade Da Paz