Carmel Hanson
Wallsend,NSW
Summary
Dynamic leader with a proven track record at Classic Blinds and Shutters, enhancing customer service and team proficiency. Excelling in staff training and client relationships. Demonstrates exceptional communication and time management skills, ensuring excellent customer experiences and fostering a collaborative team environment.
Experienced with pathology laboratory procedures, utilising attention to detail and organisational skills. Thorough knowledge of safety protocols and infection control practices.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Showroom Manager
Classic Blinds and Shutters
11.2019 - Current
- Train and mentor sales staff to improve their product knowledge and enhance customer service skills.
- Oversee daily operations of the showroom, ensuring a clean, organized, and welcoming environment for customers.
- Collaborate with company leadership on strategic planning initiatives to optimize profitability and long-term success of the showroom.
- Provide prompt, courteous service to every individual entering showroom.
- Conduct regular performance reviews for team members, providing constructive feedback and opportunities for professional development.
Pathology Technician
Hunter Area Pathology Service
06.2000 - 11.2019
- Demonstrated flexibility by quickly adapting to sudden changes in workload or priorities based on patient needs or lab requirements.
- Assisted in research projects, contributing to advances in pathology techniques and knowledge.
- Safeguarded patient privacy through meticulous record-keeping and adherence to regulations.
- Assisted colleagues in troubleshooting technical issues with equipment or procedures, fostering teamwork within the laboratory setting.
- Ensured patient safety, adhering to strict protocols for handling biohazardous materials.
Education
Diploma of Heath Science - Pathology Techniques
Newcastle TAFE
Tighes Hill01-1999
Open Foundation Course -
University of Newcastle
Newcastle, NSW01-1995
Skills
- Client relationships
- Staff meetings
- Team leadership
- Staff training
- Positive attitude
- Customer service
- Excellent communication
- Time management
Certification
- First Aid Certification
Timeline
Showroom Manager
Classic Blinds and Shutters
11.2019 - Current
Pathology Technician
Hunter Area Pathology Service
06.2000 - 11.2019
- First Aid Certification
Diploma of Heath Science - Pathology Techniques
Newcastle TAFE
Open Foundation Course -
University of Newcastle
Similar Profiles
Jackson ConnellJackson Connell
Office Manager at All Shutters and BlindsOffice Manager at All Shutters and Blinds
Corey HungerfordCorey Hungerford
Installation Technician at Southwest Blinds and ShuttersInstallation Technician at Southwest Blinds and Shutters
Yairian MoralesYairian Morales
Customer Service Representative at Blinds And Shutters by Discount MikeCustomer Service Representative at Blinds And Shutters by Discount Mike