Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Carmel Johnstone

Park Ridge,QLD
Carmel Johnstone

Summary

Polished and professional Boutique Manager with proven skills in driving substantial sales. Offers demonstrated expertise marketing and customer relations. Successful at building niche store environments and stellar market reputation. Accomplished Job Title proficient in managing boutique operations and teams with forward-thinking and creative mindset. Skilled in merchandising and promoting products to consumers and building long-lasting relationships.

Overview

15
years of professional experience

Work History

HER WARDROBE

Boutique Store Manager
11.2019 - 12.2021

Job overview

  • Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
  • Exceeded sales targets by developing and implementing effective sales strategies tailored to customer needs and preferences.
  • Handled customer complaints professionally, resolving issues promptly to maintain positive brand reputation.

CHRISCO HAMPERS

CHRISCO SUPERVISOR
09.2006 - 12.2013

Job overview

  • Developed and implemented customer service policies to enhance satisfaction.
  • Achieved results by working with staff to meet established targets.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collected, arranged, and input information into database system.

Education

MCKILLOP COLLEGE
UPPER MT GRAVATT

Junior

University Overview

STRATEGIX COLLEGE
Loganholme, QLD

Certificate IV from YOUTH WORK
04.2023

University Overview

STRATEGIX COLLEGE
COPPERSPLAINS

Certificate III from COMMUNITY SERVICE
04.2022

University Overview

Skills

  • Customer Service
  • Trend tracking
  • Loss Prevention
  • Negotiation and Conflict Resolution
  • Good Judgment
  • Administration and Reporting
  • Managing Operations and Efficiency
  • Performance Evaluations
  • Store operations
  • Performance Tracking and Evaluation
  • Fashion trends awareness
  • Health and safety compliance
  • Attention to Detail
  • Multitasking
  • Friendly, Positive Attitude

Timeline

Boutique Store Manager
HER WARDROBE
11.2019 - 12.2021
CHRISCO SUPERVISOR
CHRISCO HAMPERS
09.2006 - 12.2013
MCKILLOP COLLEGE
Junior
STRATEGIX COLLEGE
Certificate IV from YOUTH WORK
STRATEGIX COLLEGE
Certificate III from COMMUNITY SERVICE
Carmel Johnstone