Dynamic Administrative Assistant with proven expertise at the Department of Energy, Mines, Industry Regulation and Safety. Skilled in Microsoft Office and adept at problem-solving, I streamlined office operations and enhanced communication efficiency. My attention to detail and strong research abilities contributed to improved recordkeeping and timely project support.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
Department of Energy, Mines, Industry Regulation and Safety
Cannington, WA
03.2016 - 02.2025
Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
Used voice recorder or notepad to compose and transcribe meeting minutes.
Conducted research on various topics as requested by management.
Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
Maintained inventory of office supplies and placed orders when necessary.
Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
Directed customer inquiries to appropriate department personnel.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Coordinated travel arrangements and completed expense reports for travel reimbursement.
Scheduled appointments between clients and customers and internal staff members.
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Maintained office supplies inventory by checking stock to determine inventory level.
Handled confidential documents in an organized fashion according to established protocol.
Composed, edited and typed complex memos and reports with job-related software.
Administrative Assistant
Various State Government Departments
East Perth, WA
01.2009 - 03.2016
Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
Conducted research on various topics as requested by management.
Maintained inventory of office supplies and placed orders when necessary.
Directed customer inquiries to appropriate department personnel.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Scheduled appointments between clients and customers and internal staff members.
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Handled confidential documents in an organized fashion according to established protocol.
Composed, edited and typed complex memos and reports with job-related software.
Sorted and distributed incoming faxes, letters and emails for office distribution.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Processed invoices for payment using accounting software applications.
Education
High School Diploma -
De Vialar College
Hamilton Hill WA
11-1974
Skills
Microsoft Office
Data entry
File management
Customer service
Travel coordination
Inventory management
Research skills
Problem solving
Attention to detail
Time management
Confidential document handling
Documentation and recordkeeping
Affiliations
Arts and Crafts
Dancing
Accomplishments
Bronze Award for customer service
References
References available upon request.
Timeline
Administrative Assistant
Department of Energy, Mines, Industry Regulation and Safety
03.2016 - 02.2025
Administrative Assistant
Various State Government Departments
01.2009 - 03.2016
High School Diploma -
De Vialar College
Similar Profiles
Laurynhill WambuiLaurynhill Wambui
Business Analyst Intern (Research and Analysis) at Department of Energy, Mines, Industry Regulation, and SafetyBusiness Analyst Intern (Research and Analysis) at Department of Energy, Mines, Industry Regulation, and Safety
Project Governance Manager at Department of Energy Mines Industry and Regulation and Safety (DEMIRS)Project Governance Manager at Department of Energy Mines Industry and Regulation and Safety (DEMIRS)
Labour Relations Advisor at Department Of Mines, Industry Regulation And SafetyLabour Relations Advisor at Department Of Mines, Industry Regulation And Safety