Carmela Di Re
Summary
Dynamic Administrative Assistant with proven expertise at the Department of Energy, Mines, Industry Regulation and Safety. Skilled in Microsoft Office and adept at problem-solving, I streamlined office operations and enhanced communication efficiency. My attention to detail and strong research abilities contributed to improved recordkeeping and timely project support.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Administrative Support Officer
Administrative Appeals Tribunal
04.2025 - 07.2025
- Managed correspondence and documentation, ensuring accurate record-keeping.
- TRACS document upload - working in a shared inbox for uploading emails and attachments to the corresponding TRACS record.
- Troubleshooting emails - find missing numbers, read through emails to see if you could work it out where the job needed to be saved.
- End of each shift email sent to supervisor with flagged jobs that were unable to be troubleshooted or could not find relevant number.
Administrative Assistant
Department of Energy, Mines, Industry Regulation and Safety
03.2016 - 02.2025
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Used voice recorder or notepad to compose and transcribe meeting minutes.
- Conducted research on various topics as requested by management.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Maintained inventory of office supplies and placed orders when necessary.
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
- Directed customer inquiries to appropriate department personnel.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Scheduled appointments between clients and customers and internal staff members.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Handled confidential documents in an organized fashion according to established protocol.
- Composed, edited and typed complex memos and reports with job-related software.
Administrative Assistant
Various State Government Departments
01.2009 - 03.2016
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Conducted research on various topics as requested by management.
- Maintained inventory of office supplies and placed orders when necessary.
- Directed customer inquiries to appropriate department personnel.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Scheduled appointments between clients and customers and internal staff members.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Handled confidential documents in an organized fashion according to established protocol.
- Composed, edited and typed complex memos and reports with job-related software.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Processed invoices for payment using accounting software applications.
Education
High School Diploma -
De Vialar College
Perth, WA11-1974
Bachelor of Arts - General Studies
Murdoch University
Perth, WANo Degree - Finance
Intellitrain
Brisbane, QLDSkills
- Proficient in Microsoft Office
- Accurate data entry
- Efficient document organization
- Service excellence
- Travel arrangement coordination
- Stock management
- Data collection expertise
- Effective problem resolution
- Detail-oriented approach
- Effective time management
- Sensitive document management
- Recordkeeping proficiency
- Calendar management
- Scheduling appointments
- Office administration
- File organization
Accomplishments
- Bronze Award for customer service
Certification
- Payment Card Account Data Policy & Procedure Awareness Module
- Aboriginal & Torres Strait Islander Cultural Awareness Training
- DEMIRS Walking Challenge
- Manage Conflict through negotiation
- Safety & Health Representative Introductory Course
- Mental Health First Aid Australia
- Accountable & Ethical Decision Making Course
- DEMIRS Risk Framework Introduction
- Total Recordkeeping Awareness Course
Languages
English
Native or Bilingual
Italian
Native or Bilingual
Interests
- Arts and Crafts
- Culinary and Food
- Dance
- Drawing
- Sports
Timeline
Administrative Support Officer
Administrative Appeals Tribunal
04.2025 - 07.2025
Administrative Assistant
Department of Energy, Mines, Industry Regulation and Safety
03.2016 - 02.2025
Administrative Assistant
Various State Government Departments
01.2009 - 03.2016
High School Diploma -
De Vialar College
Bachelor of Arts - General Studies
Murdoch University
No Degree - Finance
Intellitrain
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