Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Carmela Paravizzini

Macleod

Summary

Recently completing post-graduate studies in Counselling and currently pursuing a Diploma in Youth Work, my objective is to contribute to a secondary school's wellbeing team. I am passionate about making a positive impact on the lives of adolescents by fostering self-awareness and emotional intelligence. I firmly believe in the importance of educating all individuals involved with adolescents about this crucial stage of life for their overall well-being. I am enthusiastic and dedicated, committed to providing support in navigating the challenges they may encounter. My future plans include continuing with a Masters in Counselling while actively working in an educational setting.

Overview

30
30
years of professional experience

Work History

Youth Mentor Volunteer

Raise
04.2021 - Current

Providing mentorship to secondary school students within the Raise program by investing one hour per week addressing various subjects with mentees such as identity formation, fostering healthy relationships, stress management , help-seeking and enhancing self-awareness.

Administrative Assistant

Creative Wholesale Blinds
09.2019 - 12.2023

Worked in family manufacturing business while studying, processing orders and monitoring online sales.

Account Manager

Bronson & Jacobs (A division of Orica Australia Pty Ltd)
01.2000 - 12.2011
  • Managing portfolio of key accounts
  • Growing sales of key ingredients required in Food & Beverage Manufacturing
  • Selling raw materials to customers in Food & Beverage Manufacturing
  • Customer relationship management
  • Communication with key stake holders internally and externally to ensure customer satisfaction
  • Visiting customers regularly
  • Investigating & resolving customer concerns
  • Undertaking product training & development
  • Attending meetings and presenting budget figures and goals to team
  • Working within a team to achieve targets set by management.

Customer Service Representative

Pivot Australia
01.1997 - 12.1999
  • Answering incoming calls
  • Taking orders for fertilisers from agricultural customers across Victoria
  • Assisting Shareholders with enquiries
  • Resolving claims and problems with accounts.

Customer Service Representative

Optus Communications
01.1995 - 12.1997
  • Answering incoming calls from Business Customers
  • Selling products and services
  • Assisting customers with mobile technical problems
  • Product Specialist responsible for updating team.

Education

Diploma - Youth Work

RMIT University
Melbourne, VIC
07.2025

Certificate - Trauma-informed Education

La Trobe University
Melbourne, VIC
2024

Certificate - Mental Health And Wellbeing in Schools

La Trobe University
Melbourne, VIC
08.2024

Accreditation - Mental Health First Aid

Mental Health First Aid Australia
Melbourne, VIC
2023

Graduate Certificate - Counselling

Australian College of Applied Professions
Melbourne, VIC
06.2024

Certificate - Education Support / Integration Aid

Monash University
Melbourne, VIC
2015

Online Learning Course - The Voices of Autism

Torrens University Australia
Melbourne, VIC
2015

Bachelor of Arts - Multicultural Studies

RMIT University
Melbourne, VIC

Skills

    Empathy
    Compassion
    Strong verbal and written communication skills
    Strong teamwork ethic
    Ability to communicate and relate well to adolescents
    Active listening skills
    Committed to make a positive impact in the lives of young people

Interests

I am a keen Essendon supporter surrounded by Collingwood supporters. I enjoy cooking and spending time with my two teenage boys.

Timeline

Youth Mentor Volunteer

Raise
04.2021 - Current

Administrative Assistant

Creative Wholesale Blinds
09.2019 - 12.2023

Account Manager

Bronson & Jacobs (A division of Orica Australia Pty Ltd)
01.2000 - 12.2011

Customer Service Representative

Pivot Australia
01.1997 - 12.1999

Customer Service Representative

Optus Communications
01.1995 - 12.1997

Diploma - Youth Work

RMIT University

Certificate - Trauma-informed Education

La Trobe University

Certificate - Mental Health And Wellbeing in Schools

La Trobe University

Accreditation - Mental Health First Aid

Mental Health First Aid Australia

Graduate Certificate - Counselling

Australian College of Applied Professions

Certificate - Education Support / Integration Aid

Monash University

Online Learning Course - The Voices of Autism

Torrens University Australia

Bachelor of Arts - Multicultural Studies

RMIT University
Carmela Paravizzini