Carmela Spiteri
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
TK Maxx
Tuggerah, NSW
10.2024 - 05.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Fast Food Attendant
Guzman Y Gomez
Tuggerah, NSW
03.2024 - 06.2024
- Assisted in achieving higher efficiency by optimizing kitchen workflows and minimizing equipment downtime.
- Contributed to increased sales by upselling menu items and suggesting add-ons to customers'' orders.
- Assisted in maintaining a clean and organized work environment for optimal productivity and safety.
- Enhanced customer satisfaction by providing efficient and friendly service during busy hours.
- Resolved customer complaints professionally, addressing issues promptly to ensure repeat business.
Waitress
Hanok Korean Fine BBQ
Tuggerah, NSW
11.2022 - 01.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
Education
Certificate III - Screen And Media (Focused On Game Design)
TAFE New South Wales, Hunter Street Campus
Newcastle, NSW12.2024
Certificate III - Event Management
TAFE New South Wales, Ourimbah Campus
Central Coast, NSW06.2024
Year 10 ROSA -
Tuggerah Lakes Secondary College
Berkeley Vale, NSW12.2023
Skills
- Efficient multitasking
- Quick Decision Making
- Cleanliness and hygiene
- Adaptability and Resilience
- Cash handling proficiency
- Order taking accuracy
Certification
• CPR Certified
Timeline
Sales Associate
TK Maxx
10.2024 - 05.2025
Fast Food Attendant
Guzman Y Gomez
03.2024 - 06.2024
Waitress
Hanok Korean Fine BBQ
11.2022 - 01.2024
Certificate III - Screen And Media (Focused On Game Design)
TAFE New South Wales, Hunter Street Campus
Certificate III - Event Management
TAFE New South Wales, Ourimbah Campus
Year 10 ROSA -
Tuggerah Lakes Secondary College