Carmelita Serong
Melbourne,VIC
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Waitress
Lemongrass Thai
Port Fairy, Victoria
01.2020 - 02.2024
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Answered questions about menu items, ingredients, and pricing.
- Bussed tables as needed during peak hours.
- Organized take-out orders efficiently according to customer requests.
- Served alcoholic beverages responsibly in accordance with state laws.
- Developed positive relationships with regular customers through friendly conversation.
- Assisted other wait staff members in times of heavy customer traffic.
Retail Sales Associate
Pelican's
Port Fairy, Victoria
09.2022 - 08.2023
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Greeted customers upon entering the store and provided assistance.
- Stocked shelves with merchandise according to company standards.
- Organized displays to attract customers and promote sales.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Initiated friendly conversation with customers to determine level of assistance required.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Used product knowledge to suggest items to match client needs.
Education
VCE (Years 11 - 12) -
Assumption College
Kilmore, VIC10-2023
High School Years 7 - 10 -
The Hamilton And Alexandra College
Hamilton, VIC12-2021
Bachelor of Health Sciences - Health Promotion
Latrobe
Bundoora, VICSkills
- Customer Service
- Food safety understanding
- Order Accuracy
- Menu Recommendations
- Food allergy awareness
- Menu presentation
- Dish preparation
- Relationship Management
- Food station setup
- Table turnover
- Food presentation
- Order Taking
- Quality Control
- Professional Appearance
- Greeting guests
Timeline
Retail Sales Associate
Pelican's
09.2022 - 08.2023
Waitress
Lemongrass Thai
01.2020 - 02.2024
VCE (Years 11 - 12) -
Assumption College
High School Years 7 - 10 -
The Hamilton And Alexandra College
Bachelor of Health Sciences - Health Promotion
Latrobe
Similar Profiles
Sofiia DronSofiia Dron
Waitress at Lemongrass Thai KitchenWaitress at Lemongrass Thai Kitchen
Hassen SoueiHassen Souei
Cook at Lemongrass Thai FareCook at Lemongrass Thai Fare
Angelina DuritskyAngelina Duritsky
Server at Lemongrass Thai GrillServer at Lemongrass Thai Grill