CARMELO MELO JR
Cooks Hill,NSW, Australia
Summary
IT professional with over 19 years of expertise in Mainframe COBOL development, business analysis, technical analysis, system support, and legacy modernization. Possesses a solid foundation in the full Software Development Life Cycle (SDLC) cultivated through experience in both Waterfall and Agile environments.
Demonstrated adaptability to evolving technologies and business requirements positions this professional as a valuable asset in any organization. Actively pursuing opportunities in technical business analysis to leverage extensive skills and drive impactful results.
Overview
19
19
years of professional experience
Work History
Technical Team Lead
Helix International
United States (Remote Work From Australia)
01.2025 - Current
- Lead technical efforts on Enterprise Content Management (ECM) projects involving the migration of Mainframe metadata and transactional data into IBM Content Manager OnDemand (CMOD), aligning with data governance and secure processing standards.
- Conduct deep analysis of low-level data (EBCDIC, HEX) and legacy systems (Mobius, CA Broadcom) to create accurate data models and data mapping, supporting secure report generation and compliance.
- Collaborate with global teams to define and explain technical migration strategies in accordance with Helix MARS architecture and client regulatory requirements.
Business Analyst / Technical Team Lead
Accenture SG Services Pte Ltd
Singapore
04.2019 - 06.2024
- Spearheaded legacy modernization of Mainframe (COBOL, Easytrieve, JCL, CICS, DB2) systems, enabling integration with cloud-native Java Spring platforms, similar to transformation required in payments modernization.
- Led a team with technical expertise to understand and translate business requirements to technical solutions and deliver project releases with full SDLC ownership, integrating Agile and ITIL-based delivery practices for government and banking clients.
- Directed workshops on business analysis and technical analysis with stakeholders across multiple time zones, documenting detailed processes and system design aligned with secure data handling and regulatory standards.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
Business Analyst /IT Technical Analyst
IBM Solutions Delivery
Philippines
04.2012 - 04.2019
- Provided ongoing development and support for a U.S. Government account, working on COBOL, Easytrieve, JCL, DB2, and z/OS to modernize secure mainframe applications.
- Developed and maintained secure batch and online processing applications, focusing on accuracy, reliability, and compliance with data security protocols.
- Conducted detailed system analysis and coordinated with stakeholders on workshops for test case validation and production deployment, ensuring high availability and stability of payment-related services.
- Spearheaded the successful completion of multiple high-priority projects, managing tight deadlines and balancing competing priorities.
- Enhanced overall system stability through the implementation of robust error handling techniques within existing applications.
Programmer Analyst
CAI-STA
Philippines
03.2011 - 03.2012
- Developed and tested Mainframe applications for a healthcare system, ensuring data integrity, system reliability, and scalability across COBOL, JCL, DB2, REXX, and Assembler platforms.
- Automated data reporting and validation workflows, enhancing visibility and accuracy for compliance reporting.
Senior Software Engineer
Accenture Philippines
Philippines
06.2006 - 03.2011
- Designed and developed COBOL-based financial applications for a Banking & Finance client, supporting daily transaction processing and reporting.
- Utilized CICS, IMS DC/DB, and DB2 to support online transaction processing (OLTP) and batch job processing.
- Proactively identified areas for process improvement, implementing changes that led to significant time savings for the team.
- Regularly reviewed peers'' code contributions, offering constructive feedback to enhance overall product quality.
Education
Bachelor of Science - Electronics and Communications Engineering
University of Santo Tomas
03.2006
Skills
- Mainframe modernization to Java/Spring
- Proficient in analyzing technical business requirements
- Proficient in data mapping
- Effective stakeholder communication in workshops
- Testing & Quality Assurance: Unit, Integration, System, UAT, Performance, and Operational Readiness Testing
- Production Defect Triage & SLA-based Support
- SDLC – Hybrid of Agile and Waterfall
- ITIL-aligned Service Delivery, Incident & Change Management (ServiceNow, RTC)
- Industry Domain Experience: Banking, Finance, Payments, Healthcare Insurance, Government, Public Services
- IBM Mainframe (COBOL, JCL, CICS, REXX, Assembler, z/OS, ISPF, SDSF, TSO, Changeman, Endevor, CA-Tools)
- Development Tools: Eclipse, Jenkins, SonarQube, Elixir, SOAP UI, MongoDB
- Collaboration: JIRA, Confluence, Azure DevOps, SharePoint, MS Teams
- Office Tools: MS Excel, Word, PowerPoint, Access, Visio, MS Project
- File Transfer & Automation: Passport FTP, WinsSCP, FileZilla, Powershell
Timeline
Technical Team Lead
Helix International
01.2025 - Current
Business Analyst / Technical Team Lead
Accenture SG Services Pte Ltd
04.2019 - 06.2024
Business Analyst /IT Technical Analyst
IBM Solutions Delivery
04.2012 - 04.2019
Programmer Analyst
CAI-STA
03.2011 - 03.2012
Senior Software Engineer
Accenture Philippines
06.2006 - 03.2011
Bachelor of Science - Electronics and Communications Engineering
University of Santo Tomas