Carmen Liu
Hurstville,NSW
Summary
Organised and dependable candidate successful at managing multiple priorities with a positive attitude. The willingness to take on added responsibilities to meet team goals is underpinned by an intertwinement of dedication and efficiency. Further, my sociable nature while delivering excellent customer service will definitely shine in the workplace.
Overview
3
3
years of professional experience
Work History
Receptionist
Micha Lash And Brow
10.2022 - 11.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Responded to inquiries from callers seeking information.
- Answered large volume of incoming calls daily to schedule appointments.
Customer Service Advisor (casual)
Yours Telecom
12.2021 - 01.2022
- Served customers and followed outlined steps of service.
- Performed efficiently with other employees to ensure customer needs were met throughout each busy day.
Sales Associate (casual)
Soonta
07.2019 - 01.2020
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Achieved perfect attendance and on-time record.
- Supported efficient and timely replenishment of food items and utensils.
- Balanced and organized cash register by handling cash and counting change.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Reset tables to keep work areas and guest tables clean.
Cashier Assistant (casual)
Chatime
07.2019 - 01.2020
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Performed cash, card and check transactions to complete customer purchases.
- Helped customers complete purchases.
Education
2016-2021
Meriden
Strathfield Bachelor of Business -
University of Technology Sydney
Ultimo, NSW2025
Skills
- Microsoft Office Suite (Word, PowerPoint)
- Feedback Acceptance
- Product Recommendations
- Communication Skills
- Time Management
- Detail-Oriented
- Service Minded
- Critical Thinking
Languages
Chinese (Cantonese)
Native or Bilingual
Timeline
Receptionist
Micha Lash And Brow
10.2022 - 11.2022
Customer Service Advisor (casual)
Yours Telecom
12.2021 - 01.2022
Sales Associate (casual)
Soonta
07.2019 - 01.2020
Cashier Assistant (casual)
Chatime
07.2019 - 01.2020
2016-2021
Meriden
Bachelor of Business -
University of Technology Sydney
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