Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Carmine Salierno

Carlton, NSW,Australia

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience

Work History

Cheesemaker

Antonio Bruno
11.2021 - 10.2023
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Developed and maintained courteous and effective working relationships.
  • Cultivated interpersonal skills by building positive relationships with others.

Delicatessen Assistant

Raffaele Bruno
11.2021 - 12.2022
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Calculated total items needed to assemble party trays and placed orders for inventory.
  • Received payment via cash, check, card, or mobile payment and processed promptly, resulting in Number% accuracy rate.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Learned other teammates' work tasks to train as backup.
  • Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.

Bakery Worker

Mario Salierno
08.2018 - 07.2021
  • Mixed dough, scaled breads, and cakes, fried doughnuts and performed baking duties.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Used utensils and equipment to portion, wrap and display bakery items.
  • Measured and mixed ingredients accurately to assist in baking process.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Inspected goods to establish accurate pricing and labeling.
  • Collected payments accurately with cash, debit and credit card, using Point of Sale system to process transactions.
  • Wrapped, boxed and weighed bakery department products.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Internship Waiter

Leopoldo Elefante
01.2016 - 03.2016
  • Reported back to instructor to receive day-to-day tasks and responsibilities.
  • Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
  • Sorted, organized, and maintained files.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Facilitated successful completion of projects from concept to launch.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Frequently inspected production area to verify proper equipment operation.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Used cash registers and credit card machines to cash out customers.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
  • Informed customers about daily and seasonal specials.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Trained new servers on restaurant policies and procedures.
  • Upsold appetizers, drinks and desserts to increase restaurant profits.
  • Met with chef to review daily specials and menu changes.
  • Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Checked guests' identification before serving alcoholic beverages.
  • Increased sales significantly by upselling higher-end products to customers.
  • Inspected dishes and utensils for cleanliness.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.

Education

Diploma - Food And Wine And Hospitality in The Hotel Sector

IIS Gaetano Filangieri
Cava De' Tirreni, Salerno, Italy

Skills

  • Multitasking
  • Google Drive
  • Public Speaking
  • Organization and Time Management
  • Critical Thinking
  • Equipment Operation
  • Computer Skills
  • Task Prioritization
  • Friendly, Positive Attitude
  • Troubleshooting
  • Written Communication
  • Organizational Skills

Languages

Italian
Native or Bilingual
English
Professional Working

Timeline

Cheesemaker

Antonio Bruno
11.2021 - 10.2023

Delicatessen Assistant

Raffaele Bruno
11.2021 - 12.2022

Bakery Worker

Mario Salierno
08.2018 - 07.2021

Internship Waiter

Leopoldo Elefante
01.2016 - 03.2016

Diploma - Food And Wine And Hospitality in The Hotel Sector

IIS Gaetano Filangieri

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Carmine Salierno