Caro Karaitiana
Perth,WA
Summary
Highly adaptable and motivated professional with a strong work ethic and a passion for delivering exceptional customer service. Excellent verbal and written communication skills facilitate effective collaboration within teams and independent work to achieve desired outcomes. A fast learner eager to expand knowledge and skills through continuous education and professional development opportunities. Committed to contributing positively to organizational success while fostering a customer-centric environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Venue Manager
The Central
11.2024 - Current
- Oversee all daily operations of a busy hospitality venue, including opening/closing procedures, inventory management, staffing, and customer service.
- Manage and maintain optimal stock levels by ordering beverages and supplies based on demand trends and supplier relations.
- Lead a team of 20+ staff members, creating efficient rosters, delegating responsibilities, and ensuring smooth shift transitions.
Duty Manager
4 Mates Bar and Grill
03.2024 - 11.2024
- Ensuring smooth operation of the restaurant/bar during shifts
- Managing and overseeing staff performance
- Handling customer concerns and complaints
- Managing inventory and ordering supplies
- Ensuring compliance with health and safety regulations
- Training new staff members
- Monitoring and maintaining cleanliness and organization of the establishment
- Handling cash and credit card transactions
- Developing and implementing promotional strategies to increase sales
- Collaborating with the chef or kitchen staff to ensure efficient food and beverage service.
Assistant chef/waitress
Latitude 40 South
11.2020 - 12.2023
- Managed kitchen operations in the absence of the head chef, resulting in minimal disruption to service
- Food preparation
- Cash handling
- Stock taking
- Maintained cleanliness and organization of the café and dining area, exceeding health and safety standards
- Maintained a professional, friendly attitude and appearance at all times, resulting in repeat customers and positive feedback from management
- Demonstrated excellent multitasking abilities, managing a high-volume of orders and customer service tasks during peak hours
- Trained and mentored junior staff to improve their culinary skills and increase productivity
Bar Attendant / Kitchen Hand
Sawyers Arms
10.2019 - 10.2020
- Stocked and replenished kitchen supplies to ensure all ingredients were available for the kitchen team
- Washed dishes, utensils and other kitchen items, ensuring a clean and hygienic kitchen
- Performed basic food preparation tasks, such as chopping vegetables, to help in the kitchen during peak hours
- Maintained a clean and organized bar area, ensuring compliance with health and safety standards
- Processed payments and balanced the register at the end of the shift
- Trained and supervised new bar staff on menu items, customer service, and safety protocols
- Ensured guests and staff safety by adhering to all safety protocols and regulations
Farm Hand
Forrest Home Farms
04.2017 - 01.2019
- Assisted with various tasks related to farm operations, including feeding animals and maintaining fences.
- Operated farm equipment to support farm activities.
- Worked diligently to complete tasks efficiently, contributing to the smooth operation of the farm.
Machine Maintenance Cleaner
Ovation Cleaning Ltd
05.2014 - 03.2016
- Ensured the cleanliness and functionality of machinery by performing cleaning, lubricating, and inspection tasks.
- Prevented breakdowns and maintained optimal performance through regular maintenance.
- Worked efficiently to minimize downtime and ensure the smooth operation of machinery.
Education
Certificate - Café and Bar Operations
Eastern Institute Of Technology
Skills
- Leadership
- Teamwork
- Time Management
- Customer Service
- Communication
- Team Player
- Staff supervision
- Vendor relations
Certification
- Approved duty Manager
- Responsible Service of Alcohol Certificate
- C Class drivers license
Timeline
Venue Manager
The Central
11.2024 - Current
Duty Manager
4 Mates Bar and Grill
03.2024 - 11.2024
Assistant chef/waitress
Latitude 40 South
11.2020 - 12.2023
Bar Attendant / Kitchen Hand
Sawyers Arms
10.2019 - 10.2020
Farm Hand
Forrest Home Farms
04.2017 - 01.2019
Machine Maintenance Cleaner
Ovation Cleaning Ltd
05.2014 - 03.2016
Certificate - Café and Bar Operations
Eastern Institute Of Technology
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