Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carol Ayton

Elderslie,TAS

Summary

As an adept Liaison Officer, possess strong experience in managing communications between organizations and key stakeholders. Notable strengths include conflict resolution skills and the ability to build and maintain relationships with internal and external parties. Made significant contributions through successfully facilitating communication, resolving issues, and ensuring objectives align across parties involved. Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

15
15
years of professional experience

Work History

Infection Prevention and Control Liaison Officer

Royal Hobart Hospitial
Hobart, Tasmania
03.2019 - Current
  • Developed and maintained relationships with key stakeholders in order to ensure that their needs were met in a timely manner.
  • Provided support during negotiations to ensure that all parties involved understood their roles and responsibilities.
  • Monitored progress of projects as well as deadlines associated with them, escalating any issues or concerns when necessary.
  • Actively participated in problem-solving initiatives to identify solutions which addressed stakeholder needs while meeting organizational objectives.
  • Maintained up-to-date knowledge of relevant industry trends in order to provide informed advice when liaising with stakeholders.
  • Resolved conflicts arising between internal staff members or between internal staff members and external stakeholders through constructive negotiation techniques.
  • Provided training sessions on customer service best practices for new employees within the organization.
  • Maintained positive working relationship with fellow staff and management.
  • Identified needs of customers promptly and efficiently.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Reviewed existing policies, procedures, regulations and contracts related to liaison activities; identified areas of improvement where required.
  • Collaborated with colleagues to develop strategies for engaging potential customers and increasing brand awareness through effective communication techniques.
  • Implemented strategies to take advantage of new opportunities.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Analyzed key performance indicators to identify effective strategies.

Infection Control Officer

Royal Hobart Hospitial
Hobart, Tasmania
12.2010 - Current
  • Conducted surveillance to identify potential infectious diseases and outbreaks.
  • Provided training and education on infection control to staff, patients and visitors.
  • Collaborated with healthcare professionals to ensure appropriate preventive measures are taken for high-risk areas.
  • Monitored compliance of healthcare workers with standard precautions, isolation techniques and other infection control procedures.
  • Maintained up-to-date knowledge on current trends in the field of Infection Control.
  • Ensured proper use and disposal of hazardous materials according to safety guidelines.
  • Assisted in developing strategies that reduce the risk of transmission of infectious agents within a facility.
  • Analyzed environmental conditions that may contribute to the spread of infections.
  • Evaluated effectiveness of existing infection control procedures and recommended changes where necessary.
  • Facilitated communication between departments regarding infection control issues when needed.
  • Upheld requirements for data collection,
  • Determined cause and risk factors or mode of transmission by investigating parasites or diseases.

Environmental Services Officer

Royal Hobart Hospitial
Hobart, Tasmania
08.2009 - 11.2010
  • Vacuumed carpets and upholstered furniture.
  • Swept, mopped, scrubbed and waxed floors.
  • Dusted furniture, pictures, window sills and other surfaces.
  • Emptied trash receptacles and disposed of waste materials properly.
  • Replenished supplies such as soap, toilet paper and paper towels in restrooms.
  • Maintained cleaning equipment in a clean and orderly fashion.
  • Responded promptly to requests for housekeeping services from staff or visitors.
  • Followed safety procedures when using chemical agents to clean surfaces or laundry detergents when washing linens and clothes.
  • Inspected all areas after completion of work to ensure that they were cleaned properly.
  • Reported any damages or maintenance needs to supervisor immediately upon discovery.
  • Kept storage areas organized and free of clutter by disposing of unused items appropriately.
  • Maintained inventory of cleaning supplies used throughout shift.
  • Adhered to departmental policies regarding safety protocols while performing job duties.
  • Attended required training sessions related to housekeeping tasks.
  • Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
  • Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
  • Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
  • Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
  • Dusted, swept and mopped to maintain clean, safe environment for clients.
  • Responded quickly to calls for spills and other potentially dangerous situations.
  • Maintained floors with regular sweeping, mopping and vacuuming.
  • Reviewed daily schedules to plan out cleaning routines and gather needed supplies.
  • Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
  • Kept business entrances clean, tidy and professional in appearance.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Polished windows, glass partitions or mirrors using sponges or squeegees.
  • Followed company uniform, performance and security policies with every job.
  • Notified managers of repair needs or additions to building operating systems.
  • Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.

Education

High School Diploma -

Rosetta High School
Rosetta Tas
11-1979

Skills

  • Goal Setting
  • Community Outreach
  • Strategic Partnerships
  • Project Planning
  • Resource advocacy
  • Issue Resolution
  • Proficient in [Excell,Word,outlook,teams,one note]
  • Recordkeeping
  • Technical knowledge
  • Verbal and written communication

Timeline

Infection Prevention and Control Liaison Officer

Royal Hobart Hospitial
03.2019 - Current

Infection Control Officer

Royal Hobart Hospitial
12.2010 - Current

Environmental Services Officer

Royal Hobart Hospitial
08.2009 - 11.2010

High School Diploma -

Rosetta High School

Similar Profiles

CREATE PROFILE
Carol Ayton