Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
Personal Information
Timeline
Generic

Carol Baker

Grovedale

Summary

I am an experienced and passionate fitness professional with proven track record of developing and leading engaging group fitness classes. An award-winning fitness instructor, I am consistently recognized for my ability to motivate and inspire participants, adapting and creating dynamic workouts to meet varying fitness levels and building meaningful connections with clients. Developed and implemented seated fitness programs tailored for aged care clients, while also teaching my specialties, Aqua Zumba, Zumba Gold, Zumba Gold Toning and Zumba in the Circuit. My mission is to bring effective and enjoyable fitness programs to aged care facilities and lifestyle communities, promoting health and vitality for all. I am dedicated to empowering others to live their healthiest, happiest lives.


Fitness professional Known for strong teamwork and flexibility in dynamic environments, with expertise in exercise science and client relationship management.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Owner Operator

DanSENfit With Carol Baker
03.2025 - Current
  • Creating online health, fitness, nutrition & menopause coaching programs for women over 40.
  • Creating seated fitness programs for aged care facilities and for people with mobility impairments.
  • Developed and implemented innovative fitness programs enhancing client engagement and retention.
  • Analyzed market trends to refine service offerings and maintain competitive edge.
  • Managed day-to-day business operations.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Developed business plan, processes and procedures to provide superior Fitness classes to customers.

Nutrition & Wellness Coach

DanSENfit With Carol Baker
03.2025 - Current
  • Evaluated client progress through regular check-ins and follow-up appointments, celebrating milestones and adjusting plans as needed.
  • Improved overall client health by providing guidance on nutrition, exercise, and stress management techniques.
  • Developed tailored fitness programs, resulting in improved physical performance and weight management for clients.
  • Developed 12 week online program to assist women over 40 to reignite their fitness journeys, or begin their fitness journeys.
  • Successfully restarted my online livestream classes with 100% success rate within 2 weeks of restarting, developing long term relationships with clients.

Client Services Coordinator

Liston Newton Advisory
06.2024 - 09.2024

Volunteer

South Geelong Kings Basketball Team
01.2020 - 03.2024
  • Team Manager & Uniform Coordinator. Assisted team of 12 young adults to successfully win 2 championship medals in their first 2 seasons.
  • Successfully assisted the committee in distributing uniforms to over 100 team members over the season.

Customer Service Representative

Knox Leisureworks
05.2018 - 02.2020
  • Upgraded member engagement by 40% and boosted class attendance by 80% through targeted marketing campaigns and exceptional customer support.
  • Ensured seamless customer experiences, reduced transaction time by 20%, and minimised data errors.
  • Collaborated with stakeholders to identify individual needs for fitness program sales, enabling the development of customised packages that increased customer satisfaction by 40% and drove sales growth.
  • Resolved customer inquiries efficiently, ensuring high satisfaction levels.
  • Managed order processing and follow-up communications with clients.

Zumba Instructor

Knox Leisureworks
12.2012 - 11.2019
  • Led high energy, engaging Zumba classes, fostering community and promoting physical wellness among diverse participants.
  • Increased client participation from near cancellation, to 100% retention rate within the first 6 months of beginning at the Centre.
  • Increased classes on the schedule by 25% within the first 12 months of beginning at the Centre. Taking the total number of Zumba classes from 0 - 4 in the space of 6 months.
  • Developed & demonstrated customized choreographed workout routines, adapting to varying fitness levels and preferences for optimal participant satisfaction.
  • Keep the energy level high to motivate participants and create an enjoyable environment.
  • Design Safe, Effective Workouts as well as selecting music and create choreography that matches the fitness level and abilities of the class.
  • Include warm-up, cardio/dance segments, and a cool-down/stretching portion. Ensure Safety and Inclusivity
  • Engage and Motivate Participants while building rapport with class members.
  • Use verbal and non-verbal cues to keep participants moving, smiling, and feeling confident.
  • Offer modifications for various fitness levels or physical limitations.
  • Monitor class flow to prevent injury and ensure everyone is keeping up comfortably.

Zumba Gold Instructor

Kirkbrae Presbyterian Homes
01.2018 - 07.2019
  • Licensed fitness professional trained to plan and teach Balanced, Functional low-impact, easy-to-follow Zumba classes specifically designed for active older adults, beginners, or people needing a gentler workout.
  • Lead Inclusive, Low-Impact, simplified dance Fitness Classes inspired by Latin and world rhythms (e.g., salsa, merengue, cha-cha, cumbia). Make moves easy to follow with clear verbal cues and demonstrations.
  • Ensure a Safe, Supportive Environment, keeping safety in mind—especially for participants with mobility issues, arthritis, or balance concerns
  • Offer modifications for all fitness levels and physical abilities. Encourage participants to move at their own pace.
  • .Build Community and Motivation.

Licensed Zumba Gold Toning Instructor

Re-Creation Health Clubs
11.2017 - 02.2019
  • Licensed to teach a specialised form of Zumba designed for active older adults or individuals who need a lower-impact, gentle workout—with added light resistance training using toning sticks or light weights.
  • Use slower-paced, low-impact dance routines suited to the needs of older adults or those with special considerations. Incorporate upper-body resistance exercises using 1–3 lb weights or toning sticks.
  • Ensure a Safe, Supportive Environment, keeping safety in mind—especially for participants with mobility issues, arthritis, or balance concerns
  • Offer modifications for all fitness levels and physical abilities. Encourage participants to move at their own pace.
  • .Build Community and create a motivating and Supportive and Fun Environment
  • Offer encouragement and build community among participants. Use verbal cues, visual demos, and modifications to make movements accessible.
  • Design Balanced Workouts
  • Include warm-up, cardio dance, toning segments, and cool-down/stretching. Focus on functional movement, balance, and joint-friendly exercises.
  • Promote Long-Term Health Benefits

Home Care Worker

Self Employed
03.2007 - 12.2012
  • Provided personal care assistance to clients, ensuring comfort and safety in their homes.
  • Developed individualized care plans tailored to clients' specific needs and preferences.
  • Provided essential in-home support to individuals—elderly, disabled, and those recovering from illness or surgery—by maintaining a safe, clean, and comfortable living environment.
  • Companionship & Emotional Support.
  • Talking, helping reduce loneliness or social isolation.
  • Cleaner Responsibilities. As a cleaner (or domestic aide), duties typically focus on maintaining a clean, sanitary home:
  • General Cleaning (Sweeping, vacuuming, mopping floors, Dusting surfaces, Cleaning kitchens and bathrooms, Emptying trash, Organization & Tidying rooms, Light decluttering or organizing)

Executive Assistant

KPMG
05.2007 - 10.2007

Personal Assistant

Vemco Group
03.2002 - 02.2007

Personal Assistant

PwC
03.1996 - 11.2000

Education

Certificate IV in Leisure and Health -

Warner Institute
05.2026

Certificate IV in Health Administration - undefined

The Gordon
Geelong, VIC
01.2021

Certificate III in Fitness (Group Exercise Instructor) -

Australian Institute of Fitness
01.2013

Certificate III in Fitness (Group Exercise) - undefined

AIF
01.2013

Certificate IV in Business Administration - undefined

Talent2 Learning
Sydney, VIC
01.2012

Skills

  • Adaptability under pressure
  • Commitment to continuous learning
  • Self-motivated attitude
  • Critical problem-solving
  • Social service coordination
  • Client-focused
  • Service excellence
  • Clear communication with stakeholders
  • Problem Solving
  • Senior support services
  • Individualized care coordination
  • Customized workout guidance
  • Health nutrition training
  • Professional appearance
  • Exercise program development

Accomplishments

    Group Fitness Excellent Award - 2016 (Knox Leisureworks).

    Staff Member of the month award - 2016 (Knox Leisureworks).

  • For my dedication to the group fitness program, centre promotion and always engaging positive programs and promoting the centre on social media,

Affiliations

Registered FITREC Fitness Professional.


Certification

  • Evidence of Full Covid-19 Vaccination Plus Booster
  • Nutrition Coaching Program - Plate by Zumba(R), Zumba Fitness LLC, 2025-06-01, Current
  • NOOM Weight Management Coach, NOOM, 2025-04-01, Current
  • Zumba Basic 1, Zumba Fitness, 2012-10-01, Current
  • National Employment Police Check
  • Australian Motorcycle Licence
  • Australian Manual Drivers Licence
  • Vic Drivers Licence, VIC Roads

Languages

English

Personal Information

Driving License: Australian Motorcycle Licence, Australian Manual Drivers Licence, Vic Drivers Licence

Timeline

Owner Operator

DanSENfit With Carol Baker
03.2025 - Current

Nutrition & Wellness Coach

DanSENfit With Carol Baker
03.2025 - Current

Client Services Coordinator

Liston Newton Advisory
06.2024 - 09.2024

Volunteer

South Geelong Kings Basketball Team
01.2020 - 03.2024

Customer Service Representative

Knox Leisureworks
05.2018 - 02.2020

Zumba Gold Instructor

Kirkbrae Presbyterian Homes
01.2018 - 07.2019

Licensed Zumba Gold Toning Instructor

Re-Creation Health Clubs
11.2017 - 02.2019

Zumba Instructor

Knox Leisureworks
12.2012 - 11.2019

Executive Assistant

KPMG
05.2007 - 10.2007

Home Care Worker

Self Employed
03.2007 - 12.2012

Personal Assistant

Vemco Group
03.2002 - 02.2007

Personal Assistant

PwC
03.1996 - 11.2000

Certificate IV in Health Administration - undefined

The Gordon

Certificate III in Fitness (Group Exercise) - undefined

AIF

Certificate IV in Business Administration - undefined

Talent2 Learning

Certificate IV in Leisure and Health -

Warner Institute

Certificate III in Fitness (Group Exercise Instructor) -

Australian Institute of Fitness

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Carol Baker