Carol Chen
Killara,NSW
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
24
24
years of professional experience
Work History
Startup Founder
Yansu Medical Consultation Pty Ltd
05.2015 - 01.2024
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Drove product development and ensuring alignment with customer needs.
- Communicated business performance, forecasts and strategies to investors and shareholders.
- Monitored key business risks and established risk management procedures.
- Increased company growth by developing and implementing innovative business strategies.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Managed financial resources effectively, maintaining profitability throughout various stages of growth.
- Aligned operational objectives with long-term goals to ensure sustainable success throughout various stages of startup growth.
- Improved employee retention rates by creating a supportive work environment focused on personal development and career advancement opportunities.
Chief Financial Officer
Jiamei Dental Group
12.2011 - 04.2015
- Developed strategic financial plans to support company growth and achieve long-term objectives.
- Analyzed operational issues and implemented corrective action to maximize profits.
- Directed budget development, budgetary controls and recordkeeping to make informed financial decisions.
- Collaborated with executive leadership to establish budgetary guidelines and allocate resources efficiently across the organization.
- Prepared accurate financial statements at end of quarter to summarize financial health and business performance.
- Tracked cash flow and financial planning to analyze company's financial strengths and weaknesses and propose strategic directions.
- Established strong relationships with external stakeholders, including investors, analysts, and regulatory agencies to promote transparency and build trust in the organization''s financial management.
Vice President of Business Development
Baofeng Energy Group
02.2010 - 11.2011
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Managed cross-functional teams to ensure seamless collaboration for optimal business outcomes.
- Implemented new technologies to automate processes, resulting in reduced labor costs and increased efficiency.
- Enhanced team cohesion by organizing regular training sessions focused on communication skills and conflict resolution techniques.
Education
Certified Practice Accountant (CPA)
Sydney, NSWMaster of Commerce - Accounting With Banking
University of Sydney
Sydney, NSW10-1997
Bachelor of Economics - Accounting
University of Sydney
Sydney, NSW05-1996
Skills
- Strategic thinking
- Adaptability and resilience
- Delegation and empowerment
- Data-driven decision making
- Operations management
- Financial management
- Project management
- Investor relations
- Organizational skills
- Problem-solving abilities
Languages
Chinese
Native or Bilingual
Timeline
Startup Founder
Yansu Medical Consultation Pty Ltd
05.2015 - 01.2024
Chief Financial Officer
Jiamei Dental Group
12.2011 - 04.2015
Vice President of Business Development
Baofeng Energy Group
02.2010 - 11.2011
Certified Practice Accountant (CPA)
Master of Commerce - Accounting With Banking
University of Sydney
Bachelor of Economics - Accounting
University of Sydney
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