Carol Collis

• Undertake development and professional delivery of high quality and innovative exercise programs aimed at client needs
• Complete accurate records of class numbers are maintained and reported to the Health and Fitness Coordinator
• Maintain equipment provided in line with operational guidelines
• Instructed members on proper techniques for exercise and equipment.
• Offered accurate and up-to-date information and advice on fitness.
• Provided personal assessments for assigned members to review fitness goals, physical abilities and conditions to create personalized fitness routine.
• Supervise gymnasium area at all times
• Perform and conduct fitness evaluations, exercise programming, rehabilitation and personal training where required (within incumbent’s level of training & education)
• Ensure relevant, accurate information is communicated to customers and staff in a friendly, courteous and helpful manner
• Ensure all customers of the Centre engaged in physical exercise are following correct exercise principles and Centre policies
• Ensure cleanliness / presentation of the fitness department facilities and equipment is maintained and daily checklists are completed
• Undertake minor maintenance of the Centre’s equipment as required by the Health & Fitness Coordinator
• Ensure that all members follow facility guidelines and gymnasium rules as well as adhering to safe exercise practice
• Undertake any other duties required by the Health & Fitness Coordinator

• Developed and maintained positive relationships with community members, businesses and vendors to build trust and rapport.
• Coordinated marketing efforts to promote fitness and wellness programs and Centre Membership sales and reporting of sales.
• Provide direction of the Health and Fitness Programs, by providing leadership, professionalism, and motivation to assigned staff, and that the staff offer the highest level of service.
• Provide a high level of customer service.
• Ensuring efficient, and effective staffing with an attainment of financial goals to ensure operation of the Centre meets Council Policy and Procedure and Industry Guidelines.
• Staff rostering and scheduling of Group Fitness Classes
• Delivery of in house staff training and site inductions

• Provide a customer focused first point of contact for members and guests entering the leisure centre.
• Possess a thorough knowledge of the centres services and provide and impart this knowledge in an efficient, friendly and effective manner.
• Supervise the gymnasium area
• Conduct fitness evaluations
• Provide update to date fitness programs

Instruct all types of aerobic, circuit and spinning classes

• Reception
• Administration
• Sales & Promotion
• Group Exercise Classes
• Cleaning and Maintenance

• Exercise programming
• Group exercise classes
• Sales and marketing
• Cleaning and Maintenance

• Life Guard
• Cleaning
• Pool Maintenance