Hi, I’m
Carol LIlo Fetaomai
Brisbane,QLD
Summary
Reliable personal care professional bringing 2+ years of experience in Personal Care Assistant roles. Skilled in addressing physical and mental disabilities and monitoring needs for convalescent patients. Trusted to care for patients at varying stages of life. Compassionate individual with 10+ years working with those housed in detention and residential facilities. Effective oversight for complex issues related to inmate intake, re-assignment and day-to-day life. Detailed supervision to maintain safe environment for recreation, visiting, eating and showering. Effectively establishes positive rapport to mentor when possible. Dedicated and hardworking professional skilled in team leadership, training and development, as well as creation and implementation of criminogenic programs and protocols. Offering to work both independently and as collaborative member of team to improve processes and meet organizational goals.
Overview
17
years of professional experience
1
Certification
Work History
Sir Janes TerraceBrisbane, QLD
Personal Care Assistant
05.2019 - Current
Job overview
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Accompanied clients to medical appointments and provided transportation services when necessary.
- Prepared meals according to dietary requirements and assisted in feeding when needed.
- Monitored vital signs such as blood pressure, pulse rate and respiration rate for the patient's health status.
- Maintained accurate records of client care activities on computerized systems for charting purposes.
- Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
- Encouraged independence by helping clients develop self-care skills such as meal preparation or personal hygiene tasks.
- Utilized adaptive equipment such as wheelchairs, walkers or canes as needed.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Provided ongoing compassionate patient care for each client.
Auckland Regions Womens Corrections FacilityAuckland, Tamariki Makaurau NZ
Mothers and Babies Unit
09.2006 - 09.2023
Job overview
- Provided care for postpartum mothers and their newborns in the Mother-Baby Unit.
- Educated new parents on infant care techniques such as breastfeeding, bathing, swaddling, diapering.
- Responded quickly to emergency situations involving high risk pregnancies or births.
- Instructed new parents on safe sleep practices for infants including positioning guidelines.
- Conducted rounds throughout the unit while providing feedback to staff members regarding best practices.
- Escorted Mothers and Babies on external appointments eg; play groups and shopping for babies and nedical appointments.
- Documentations on pregnant inmates who want to apply to reside in the unit when baby is born. Ensuring that all is in accordance to the Legislation and the Policy and Procedures
- Charging Mothers who behave in an inappropriate manner whilst residing in the Unit in accordance to the Ckorrections Act 2004
Auckland Regions Womens Corrections FacilityAuckland, Tamariki Makaurau NZ
Corrections Officer
09.2006 - 09.2016
Job overview
- Ensured safety and security of inmates within the facility by conducting searches, supervising activities, and maintaining order.
- Monitored inmates' behavior to detect any signs of physical or psychological distress, as well as potential for violent outbursts.
- Provided guidance and support to inmates in need of assistance with personal matters or adjustment to prison life.
- Maintained records of inmate activities and progress towards rehabilitation goals.
- Participated in regular training sessions to stay up-to-date on departmental policies and procedures related to corrections work.
- Developed rapport with inmates by engaging them in conversation about their interests or providing emotional support during difficult times.
- Intervened during conflicts between inmates, utilizing de-escalation techniques when possible.
- Maintained accurate logs detailing inmate movements both inside and outside the facility.
- Conducted cell and illegal substance checks.
- Maintained daily logs of shift activity.
- Maintained correct physical head count for inmates.
- Operated telephones, switchboards, intercoms and two-way radios to communicate with other personnel.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
- Transported inmates to scheduled court appearances, medical appointments and authorized activities.
- Maintained custody and control of 60 inmates housed in maximum security unit.
- Escorted prisoners to and from court, jail and other jurisdictions or rehabilitation institutions.
Auckland Regions Womens Corrections FacilityAuckland, Tamariki Makaurau NZ
Tactical Response Officer
09.2006 - 09.2016
Job overview
- Ensured personnel safety and security of the premises by patrolling in assigned areas.
- Monitored CCTV cameras and responded to alarms or suspicious activity.
- Conducted investigations into incidents, accidents, and complaints reported on site.
- Provided assistance to visitors, customers, staff, contractors and other stakeholders onsite.
- Interacted with police officers during emergency situations and provided necessary information as needed.
- Responded promptly to fire alarms or other emergency situations on site as per company protocols.
- Performed regular checks of buildings and areas for any signs of damage or unauthorized access.
- Developed strategies for responding to emergencies such as fires, floods.
- Inspected vehicles entering the premises for contraband items or prohibited materials.
- Documented incident reports accurately after investigating security breaches.
- Updated supervisors regularly regarding status of tasks assigned.
- Remained alert at all times when on duty and looked out for any suspicious activity.
- Protected citizens by preventing crime, enforcing laws and apprehending suspects.
- Performed CPR and other rescue techniques on individuals in medical emergencies.
Education
EquinoxBrisbane, QLD
from Cert 3 Aged Care And Individual Suppoort
08.2020
Department of CorrectionsNew Zealand
from Offender Management L3
03.2003
Aorere CollegeNew Zealand
High School Diploma
11.1992
Hader InstituteBrisbane, QLD
from Diploma in Community Services
EquinoxBrisbane, QLD
from Cert 4 Mental Health
Skills
- Case Management
- Client Transportation
- Client Rapport
- Compassionate Care
- First-Aid and CPR
- Chronic Disease Management
- Behavior Management
- Records Management
- Security Procedures
- Behavioral Disorders Familiarity
- Trained in Defensive Tactics
- File and Record Maintenance
- First Aid and CPR Certified
- Surveillance
- Excellent Problem Solver
- Ethical Standards of Conduct
- Staff Management
- Booking Procedures
- Inmate Rights
- Crisis Prevention Intervention (CPI)
- Relationship Building and Management
- Restraint Techniques
Affiliations
- Outdoor sports
- going to church
- training young samoan girls in samoan cricket
- hiking and camping
Certification
- C class manual Licence
- National Police Checks
Timeline
Personal Care Assistant
Sir Janes Terrace
05.2019 - Current
Mothers and Babies Unit
Auckland Regions Womens Corrections Facility
09.2006 - 09.2023
Corrections Officer
Auckland Regions Womens Corrections Facility
09.2006 - 09.2016
Tactical Response Officer
Auckland Regions Womens Corrections Facility
09.2006 - 09.2016
Equinox
from Cert 3 Aged Care And Individual Suppoort
Department of Corrections
from Offender Management L3
Aorere College
High School Diploma
Hader Institute
from Diploma in Community Services
Equinox
from Cert 4 Mental Health
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