Carol Liu

I’m excited about the opportunity to join your team as a Receptionist. With a background in customer service and a passion for creating positive patient experiences, I am confident in my ability to support efficient reception operations in a healthcare environment. While my experience in sales has been valuable, I find myself even more passionate about engaging with people in a healthcare setting, where I can provide meaningful support to patients.

My biomedical knowledge and hands-on experience in customer-facing roles allow me to understand patient needs and guide them effectively, ensuring they feel supported throughout their healthcare journey. In my recent role, I honed my ability to connect quickly, listen attentively, and present information clearly—all critical skills for a Receptionist role. I excel at managing multiple responsibilities simultaneously, prioritizing tasks effectively, and ensuring accuracy in handling information.

My consulting experience has strengthened my communication skills and taught me the importance of teamwork in high-performance settings. I maintain a warm, approachable demeanour and willing to creating a positive, welcoming environment for everyone.