Summary
Work History
Overview
Education
Generic
Carol Manfong Graham

Carol Manfong Graham

Katherine,NT

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Work History

Customer Service Cashier

Dollars and Sense
Katherine , NT
04.2023 - 04.2023
  • Developed and maintained courteous and effective working relationships.
  • Proven ability to learn quickly and adapt to new situations.
  • Strengthened communication skills through regular interactions with others.
  • Worked effectively in fast-paced environments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Self-motivated, with a strong sense of personal responsibility.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.
  • Paid attention to detail while completing assignments.
  • Learned and adapted quickly to new technology and software applications.

Reservations Coordinator

Beagle Motel
Katherine , NT
01.2023 - 04.2023
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Worked well in a team setting, providing support and guidance.
  • Strengthened communication skills through regular interactions with others.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.
  • Self-motivated, with a strong sense of personal responsibility.
  • Developed and maintained courteous and effective working relationships.

Administration/Logistics Coordinator

Kalano Community Association
Katherine , NT
02.2024 - 07.2024
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.

First Nations AOD Trainee Administration Officer.

Kalano Community Association
Katherine , NT
01.2024 - 02.2024
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Worked effectively in fast-paced environments.
  • Learned and adapted quickly to new technology and software applications.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Developed and maintained courteous and effective working relationships.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Skilled at working independently and collaboratively in a team environment.

Casual Outdoor Cleaner

Katherine High School
Katherine , NT
09.2023 - 11.2023
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.

Human Resources Administration Officer

Roper Gulf Regional Council
Katherine , NT
06.2023 - 10.2023
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Worked effectively in fast-paced environments.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Skilled at working independently and collaboratively in a team environment.
  • Paid attention to detail while completing assignments.
  • Learned and adapted quickly to new technology and software applications.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proven ability to learn quickly and adapt to new situations.

Customer Service Officer

Katherine East Mini Mart
Katherine , NT
09.2022 - 11.2022
  • Excellent communication skills, both verbal and written.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Developed and maintained courteous and effective working relationships.
  • Worked effectively in fast-paced environments.
  • Learned and adapted quickly to new technology and software applications.
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Home Liaison Officer

Macfarlane Primary School
Katherine , NT
06.2022 - 07.2022
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Excellent communication skills, both verbal and written.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Paid attention to detail while completing assignments.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Developed and maintained courteous and effective working relationships.
  • Worked well in a team setting, providing support and guidance.
  • Learned and adapted quickly to new technology and software applications.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Financial Wellbeing and Capabilities Case Manager

Catholic Care NT
Katherine , NT
02.2018 - 01.2021
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Paid attention to detail while completing assignments.
  • Excellent communication skills, both verbal and written.
  • Developed and maintained courteous and effective working relationships.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Organized and detail-oriented with a strong work ethic.
  • Passionate about learning and committed to continual improvement.
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Worked effectively in fast-paced environments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Strengthened communication skills through regular interactions with others.
  • Learned and adapted quickly to new technology and software applications.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.

Personal Assistant

North Australian Aboriginal Justice Agency
Katherine , NT
06.2015 - 07.2017
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Passionate about learning and committed to continual improvement.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Administration Officer

Crowhurst Engineering
Katherine , NT
01.2015 - 10.2015
  • Excellent communication skills, both verbal and written.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Paid attention to detail while completing assignments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Proven ability to learn quickly and adapt to new situations.
  • Passionate about learning and committed to continual improvement.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Organized and detail-oriented with a strong work ethic.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Skilled at working independently and collaboratively in a team environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Legal Administrator

Katherine Women’s Information and Legal Service
Katherine , NT
01.2012 - 11.2014
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.
  • Self-motivated, with a strong sense of personal responsibility.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Paid attention to detail while completing assignments.
  • Passionate about learning and committed to continual improvement.
  • Strengthened communication skills through regular interactions with others.
  • Worked well in a team setting, providing support and guidance.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Proven ability to learn quickly and adapt to new situations.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Branch Coordinator

Traditional Credit Union
Katherine , NT
12.2012 - 12.2013
  • Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
  • Supported financial director with special projects and additional job duties.
  • Improved overall financial reporting by streamlining control processes and reporting structures.
  • Utilized financial software to prepare consolidated financial statements.
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients.
  • Established internal audit procedures to validate and improve accuracy of financial reporting.
  • Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
  • Developed strategic plans for day-to-day financial operations.
  • Submitted loan applications to underwriter for verification and recommendation.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Examined customer loan applications for loan approvals and denials.
  • Maintained friendly and professional customer interactions.
  • Collaborated with team members to achieve branch goals and objectives.
  • Conducted performance evaluations for staff members, providing constructive feedback on areas needing improvement.
  • Oversaw financial transactions to maintain accuracy in accounting records and reduce discrepancies.
  • Enhanced employee performance through regular feedback, training, and development opportunities.
  • Coordinated meetings between various departments at the branch level to address any operational challenges.
  • Served as a point of contact for internal audits or inspections conducted by external parties.
  • Developed strong relationships with clients by offering personalized service tailored to their needs.
  • Maintained a clean, organized, and professional environment for both customers and employees.
  • Liaised between upper management and branch personnel to facilitate effective communication channels.
  • Improved branch efficiency by streamlining processes and implementing time-saving strategies.
  • Maintained scheduling for main branch to keep shifts appropriately staffed.

Legal Secretary

North Australian Aboriginal Justice Agency
Katherine , NT
10.2009 - 08.2012
  • Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
  • Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
  • Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
  • Organized files for court proceedings.
  • Answered and directed calls using multi-line switchboard.
  • Organized and maintained an efficient electronic filing system for easy access to critical documents and data.
  • Received and placed telephone calls to clients and prospective clients.
  • Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
  • Managed multiple high-priority tasks simultaneously, meeting all deadlines while maintaining a high level of accuracy.
  • Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
  • Screened telephone calls and forwarded to appropriate departments.
  • Assisted in drafting legal documents such as pleadings, motions, and briefs, contributing to successful case resolutions.
  • Filed documents with courts on behalf of attorney.
  • Transcribed legal documents and phone conversations.
  • Reduced errors in legal documents by implementing thorough proofreading processes.
  • Created, indexed, and maintained client binders.
  • Scheduled all appointments, appearances and briefings.
  • Developed and maintained filing and retrieval systems.
  • Scheduled and made appointments for [Number] attorneys.
  • Diligently edited legal correspondence for grammar and spelling.
  • Improved client satisfaction by providing timely and accurate legal document preparation.
  • Developed strong relationships with court personnel to ensure smooth filing processes and adherence to regulations.
  • Streamlined office procedures for increased efficiency in handling legal matters.
  • Contributed to positive client experiences by offering attentive support during consultations with attorneys.
  • Coordinated scheduling of client meetings and court dates, improving firm's ability to meet clients' needs promptly.
  • Maintained strict confidentiality of all client and firm information, reinforcing firm's commitment to client privacy.
  • Created and printed legal documents for attorneys to review.
  • Completed data entry of legal documents into electronic filing systems.

Overview

15
15
years of professional experience

Education

Year 11 -1986 - Secondary Education

Saint Mary’s College
Charters Towers

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Carol Manfong Graham