CAROL PLAZA
658 Watts Road, Cherry Tree Pool ,WA
Summary
Healthcare professional prepared to deliver compassionate and reliable care to clients. Proven experience in assisting with daily living activities and personal hygiene, ensuring client comfort and safety. Reliable team player who adapts to changing needs and consistently contributes to collaborative, supportive environment.
Reliable Personal Care Assistant enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Detail-focused professional with significant experience in document management and control. Adept at maintaining comprehensive records and ensuring regulatory compliance, contributing to smooth operational workflows. Known for fostering team collaboration and delivering reliable results in dynamic environments, leveraging strong organizational and communication skills.
Overview
5
5
years of professional experience
Work History
Personal Care Assistant
Hall and Prior
10.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.
- Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Promoted independence with structured routines and clear communication to support clients in their daily lives.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Monitored and assisted residents through individual service plans.
- Developed creative strategies for overcoming obstacles related to mobility or cognitive limitations while promoting maximum functionality in daily tasks.
Document Controller
China Harbour Engineering Company
06.2021 - 08.2022
- Scanned, filed and transmitted various documents and adhered to digital filing procedures.
- Maintained document archive and file server of approved documents and drawings to provide easy traceability and retrievability.
- Maintained accurate records of all project-related documents, facilitating quick retrieval when needed.
- Provided support for document controls and worked with contract documents.
Receptionist
Metro Antipolo Hospital and Medical Center
09.2019 - 06.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Education
Certificate III - Family And Community Services
Open Colleges
Australia09-2025
Skills
- Document management
- Organization skills
- Document organization
- Telephone skills
- Document scanning
- Data entry
- Customer/Client relations
- Emotional support
- Personal hygiene assistance
- Customer and client relations
- Dressing assistance
- Compassionate patient care
- Behaviours redirection
- Direct patient care
Languages
English
Professional Working
Tagalog (Filipino)
Full Professional
Timeline
Personal Care Assistant
Hall and Prior
10.2023 - Current
Document Controller
China Harbour Engineering Company
06.2021 - 08.2022
Receptionist
Metro Antipolo Hospital and Medical Center
09.2019 - 06.2021
Certificate III - Family And Community Services
Open Colleges
Similar Profiles
Chime DEMAChime DEMA
Personal Care Assistant at Hall and Prior Emerald Life Aged Care HomePersonal Care Assistant at Hall and Prior Emerald Life Aged Care Home
Anna-Louise HalesAnna-Louise Hales
Individual Support Worker at Hall and PriorIndividual Support Worker at Hall and Prior
Natalie HickeyNatalie Hickey
Assistant Nurse at Hall and PriorAssistant Nurse at Hall and Prior