Carol Whyman
Redland Bay,QLD
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
12
12
years of professional experience
Work History
Taxi Driver
Macleay island taxi service
Macleay Island, QLD
11.2022 - Current
- Greeted customers and provided assistance with luggage.
- Provided door-to-door service for passengers in a safe and courteous manner.
- Answer all calls from customers and arrange pick ups.
- Take eftpos payments and handle cash.
- Followed safety rules to keep clean driving record with no accidents or incidents.
Aged Care and Disability Worker
Self employed
Brisbane, QLD
11.2012 - 12.2021
- Developed and implemented safety protocols to ensure compliance with health and safety regulations.
- Provided customer service by responding to inquiries, resolving complaints, and addressing issues in a timely manner.
- Performed regular maintenance tasks such as cleaning equipment, checking supplies, and ensuring proper operation of machinery.
- Prepared documentation such as work orders, reports, invoices., as required by company policy.
- Established professional working relationships with staff from various levels.
- Looked for ways to go above and beyond job requirements.
Education
High School Diploma -
Conwy College
North Wales06-2002
Skills
- Mobile platforms
- Accurate money handling
- Mechanical systems expertise
- Securing loads
- Pick-up scheduling
- Reservations
- Mobility assistance support
- Payment processing
- Clean driving record
Timeline
Taxi Driver
Macleay island taxi service
11.2022 - Current
Aged Care and Disability Worker
Self employed
11.2012 - 12.2021
High School Diploma -
Conwy College