Carolina Affonso
Gold Coast
Summary
Pragmatic Assistant fulfill various tasks with enthusiasm. Detailed team player excels in fast-paced environments with little oversight and challenging goals. Offers top technical abilities and relationship-building skills. Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
17
17
years of professional experience
Work History
Marketing and Advertising Manager
Marymount College
08.2024 - Current
- Designed visually appealing promotional materials that effectively communicated brand messaging and value propositions.
- Developed creative advertising concepts to captivate target audiences.
- Utilized social media to highlight products and services.
- Plan school events, including budgeting, and logistics
- Create visually appealing invitations for events, reflecting the theme and purpose of each occasion.
Religious Principle Assistant
Marymount College
04.2024 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Organise Sacred spaces for different occasion like, College Mass, Twilight events, Gift You bring, Marymount Day.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Increased efficiency by implementing new processes and providing administrative support to management.
- Streamlined document preparation, ensuring accuracy and compliance with industry standards.
School Officer
Marymount College
01.2024 - Current
- Assisted in the development of school policies to foster a positive learning environment.
- Managed inventory of supplies, materials, and equipment to ensure adequate resources were available for daily operations.
- Coordinated events and activities, contributing to increased student engagement and participation.
- Maintained accurate records of student attendance.
- Implemented data-driven decision-making strategies for continuous improvement of instructional practices.
- Streamlined administrative processes for improved efficiency and staff productivity.
Uniform Coordinator
Burleigh Bears Junior
02.2023 - Current
- Coached employees through day-to-day work and complex problems.
- Entered data, generated reports, and produced tracking documents.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Gathered and organized materials to support operations.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Used job-related software to draft and finalize written correspondence and documentation.
- Handled incoming and outgoing shipping and receiving activities.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Airbnb Host
Self Employed Web
10.2021 - Current
- Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
- Optimized guest experience by inspecting properties prior to guest stays, coordinating repairs, and upgrades.
- Customized homes in accordance with luxury and quality standards, continuously surpassing guest expectations.
- Completed detailed assessments, effectively implementing comprehensive home consultation process.
- Established and upheld high standards, promoting great customer service and assistance to guests.
- Maintained well-regarded concierge services to provide guests with assistance and convenient information about local attractions.
Retail Store Manager
Rip Curl
12.2007 - 07.2021
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Optimized store displays and appearance via strategic merchandising.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed store organization, maintenance, and purchasing functions.
- Completed routine store inventories.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Trained team members in successful strategies to meet operational and sales targets.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Mentored team members to enhance professional development and accountability in workplace.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
- Created employee schedules to align coverage with forecasted demands.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Education
Bachelor of Communications And Marketing - Double Major in Sports Jornalism
Bond University
Gold Coast, QLDBachelor of Arts - Photography
Escola Panamericana De Artes
Sao Paulo12.1999
Skills
- Merchandise Strategizing
- Goal Setting
- Cost Control
- Stockroom Management
- Retail Operations
- Problem-Solving
- Sales Growth
- Performance Monitoring
- Retail Employee Training
- Promotional Planning
- Coaching and Mentoring
- Hiring and Training
Languages
Portuguese
Native or Bilingual
Timeline
Marketing and Advertising Manager
Marymount College
08.2024 - Current
Religious Principle Assistant
Marymount College
04.2024 - Current
School Officer
Marymount College
01.2024 - Current
Uniform Coordinator
Burleigh Bears Junior
02.2023 - Current
Airbnb Host
Self Employed Web
10.2021 - Current
Retail Store Manager
Rip Curl
12.2007 - 07.2021
Bachelor of Communications And Marketing - Double Major in Sports Jornalism
Bond University
Bachelor of Arts - Photography
Escola Panamericana De Artes
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